WOO X is a global centralised crypto futures and spot trading platform offering best-in-class liquidity and price execution. WOO X has an average daily volume exceeding $1.5 billion and is home to hundreds of thousands of traders worldwide. WOO X traders benefit from radical transparency through our industry-first live Proof of Reserves & Liabilities dashboard and the company's mission to maintain the trust of its growing community of traders. Our team of 100+ highly-talented employees works from 12 cities across eight countries in Europe and Asia 🚀
Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities.
About the opportunity:
We are looking for a Growth Operations Specialist to join us on this mission and vision. You’ll become an integral part of the Customer Success team, which focuses on driving user acquisition, activation, and retention across our derivatives business. The team works at the intersection of product, marketing, and data — designing campaigns, optimizing user funnels, and building systems that support sustainable growth. We aim to deepen user engagement through strategic execution, data-driven insights, and continuous optimization across the trading journey.
What you’ll be working on:
- Plan and execute online and offline growth campaigns such as welcome rewards, trading competitions, and community-driven activities. Monitor performance, analyze data, and adjust strategies to improve user acquisition and engagement.
- Manage paid promotion channels, including media partners, KOLs, and trading communities, ensuring efficient budget allocation and measurable growth impact.
- Build and optimize user growth systems like onboarding tasks, tiered reward programs, and structured user journeys to enhance activation and retention.
- Create educational and product-related content to help users better understand derivatives trading and increase their confidence in using platform features.
- Work closely with product teams to optimize derivatives functionalities such as leverage settings, fee structures, and funding mechanisms, aligning improvements with growth objectives.
- Track market trends, user needs, and competitor activities to identify new opportunities for growth.
Why work with us:
Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO 💪
About you:
- 3+ years of experience in derivatives channel operations, growth operations, or user acquisition, ideally within crypto exchanges or trading platforms.
- Strong analytical skills with proficiency in tools like Google Analytics and Dune, capable of translating insights into actionable growth initiatives.
- Solid understanding of derivatives trading mechanics and market conditions, including funding rates, open interest, and leverage usage.
- Connections with derivatives KOLs, media outlets, market makers, or trading communities are a strong plus.
- Ability to work cross-functionally in a fast-paced environment with strong ownership and execution ability.
- Effective communication skills in both English and Chinese.
Getting the job
We're actively seeking talented individuals to join our team outside of our typical hiring schedule. This proactive approach allows us to connect with exceptional candidates like you even before specific positions become available.
On average, successful candidates go through five rounds of interviews and tests. Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.
Submitting your resume now ensures that you're first in line when new opportunities arise. By doing so, you'll have a head start in the selection process and get a chance to showcase your skills and experience.
Get started on your application here!
