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ServiceNow

Global Account Executive - Global System Integrators Vertical.

Posted 5 Hours Ago
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Hybrid
New York, NY
Senior level
Hybrid
New York, NY
Senior level
The Global Account Executive manages executive relationships and leads virtual teams to drive revenue and strategic technology modernization for Kyndryl.
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Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
You will produce new business within one of .ServiceNow's marquee account Kyndryl, overseeing executive relationship management for the account at the most senior levels, and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting annual revenue growth with this customer.
What you get to do in this role:

  • Provide strategic leadership to Kyndryl for their corporate technology modernization and Agentic AI utilization.
  • Be the relationship manager between multiple LOBs inside the customer and ServiceNow
  • Work with the greater ServiceNow solution teams to develop ServiceNow solution based on the customer's strategic outcomes tied to their growth and expansion.
  • Manage all Executive relationships between ServiceNow and Kyndryl
  • Oversee worldwide development of the account, including development and deployment of worldwide resources
  • Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
  • Develop a clear roadmap and building capabilities across the customers and ServiceNow teams to promote an outstanding customer experience
  • Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services on a global scale.


Qualifications
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years of experience in enterprise software sales to customers in the GSI Global systems Integrator vertical, and aligning account strategies to revenue opportunities
2+ years of experience as a Global Client Director or equivalent role with validated multi-million-dollar sell to sales solutions experience and Executive level relationship management with Kyndryl.
Previous SaaS / Platform sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
Experience achieving sales targets year over year.
Experience leading virtual or matrixed teams
Ability to understand broad, macro-level business IT needs for a prospective client
Travel up to 50% (depending on residence geography/region)
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Top Skills

AI
Customer Service
Hr
It Operations Management
It Service Management
SaaS
Security Operations

ServiceNow Melbourne, Victoria, AUS Office

Olderfleet 477 Collins Street, Level 16 and 17 , Melbourne, Australia, VIC 3000

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