General Manager Consumer Technology

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A bit about your role

As the General Manager Consumer Technology, you will lead the charge in shaping how nbn understands and responds to the evolving behaviours of Australians online. Reporting to the Chief Technology Officer, this role is central to identifying and championing emerging consumer trends, translating global shifts in technology into meaningful insights for our network and our customers. You will be the voice of nbn’s network in the public domain, crafting engaging narratives that bring clarity to complex innovations such as AI, AR/VR, wearables, and IoT.

Through thoughtful analysis and storytelling, you will help internal and external stakeholders from executive teams to everyday Australians, understand the implications of these technologies on connectivity and in-home experiences. Your work will directly inform strategic decisions across sales, media, communications, and education, ensuring nbn remains at the forefront of consumer technology.

A bit about you

You are a curious and purpose-driven leader with a deep understanding of consumer technology and a passion for making the future feel accessible. With proven experience in technology-focused roles, you bring a strong grasp of both the Australian and global tech landscape. You thrive in collaborative environments and are confident engaging with executive stakeholders, distilling complex ideas into clear, compelling messages. Whether through public speaking, media engagement, or internal briefings, you know how to tell stories that resonate.

Your background may include journalism or social media, and you’re energised by the opportunity to act as an evangelist for the future of consumer connectivity. You’re not here to be the most technical person in the room—you’re here to inspire, inform, and lead with insight and empathy. This role is open to the right candidate who shares our excitement for technology’s impact on everyday life.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Sunday 19th October.

To be eligible for this role, you must have full working rights in Australia.