General Manager - CampaignAgent

• We are in search of an accomplished leader who can steer our strategic vision in the PropTech arena. The ideal candidate will possess a strong track record in driving business growth and transformation 

• An exciting opportunity to be part of the CampaignAgent team – a FinTech company providing innovative financial solutions for residential real estate principals, listing agents and property vendors 

• Permanent role based in Melbourne 

We're REA 
  
With bold and ambitious goals, REA Group  is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. 
 
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.  

Where the team fits in 

CampaignAgent sits at the intersection of FinTech and PropTech. Founded in 2015, the company specialises in providing market-leading financial products that help real estate agents, and their clients achieve better outcomes in property transactions.  

Acquired by REA Group in 2022, CampaignAgent is now part of the Customer Platform & Services Group. 

What the role is all about 

The General Manager role at CampaignAgent is pivotal in driving the company's strategic direction, growth, and transformation in the competitive PropTech landscape. As the leader of the organisation, you will be responsible for setting and executing the company's vision, building and developing high-performing teams, and ensuring sustainable growth and profitability. 

The role encompasses managing and overseeing all facets of the unsecured credit lifecycle, ensuring compliance with regulatory standards, and fostering growth through innovative product offerings and customer-focused strategies.  

You will also serve as a Responsible Manager under our Australian Credit Licence (ACL), ensuring that our business operations adhere to all regulatory and compliance obligations. 

• Define and execute CampaignAgent's strategic vision and growth plans 

• Lead the development and implementation of strategic initiatives to expand market share and enter new markets 

• Lead the creation and enhancement of innovative unsecured credit products that align with market needs 

• Oversee all company operations, ensuring efficient resource allocation and operational effectiveness 

• Oversee and monitor the credit activities of CampaignAgent and its representatives to ensure compliance with the NCCP Act 

• Ensure the development and execution of effective collections strategies that maximise debt recovery while maintaining customer relationships in alignment with regulatory obligations and best practices 

• Ensure the implementation and maintenance of robust governance, risk management and compliance frameworks CampaignAgent’s obligations under its Australian Credit License (ACL) and AML/CTF program as well as other key obligations such as Privacy 

Who we’re looking for 

• Bachelor's or master's degree in finance, or a post-graduate Certificate IV in Finance 

• Experience in the unsecured or secured credit sector, with a strong record in product development or portfolio management 

• Proven leadership experience in a financial services context, managing multiple functional areas 

• Comprehensive understanding of the NCCP Act, ASIC guidelines, and AML regulations and compliance framework within the financial services industry 

• Experience managing the full lifecycle of unsecured credit products, with a commitment to regulatory compliance and customer-centric innovation 

• Strong understanding of the real estate industry and its technological transformation 

• Strong knowledge of credit risk assessment, capital management principles and collections strategies 

The REA experience 

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.  

Some of our Perks & Benefits include:  

• A hybrid and flexible approach to working 

• Flexible leave options including, birthday leave and purchase additional leave 

• Flexible parental leave offering for primary and secondary carers 

• Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity 

• Hackdays so you can bring your big ideas to life   

Our commitment to Diversity, Equity, and Inclusion   

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch. 

Join our Talent Neighbourhood 

Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!