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LGT Private Banking

Front of House Supervisor

Posted 19 Days Ago
Be an Early Applicant
In-Office
Melbourne, Victoria
Senior level
In-Office
Melbourne, Victoria
Senior level
Oversee client hospitality, kitchen services, reception, and administrative support. Ensure high standards of client interaction and compliance with safety protocols.
The summary above was generated by AI

LGT Crestone was formed around a clear and uncompromising vision – to bring global best practice in building institutional quality investment portfolios to Australian clients.

With a shared passion for building an uncompromised business – we created something new from the ground up.  A chance to leave behind the things that weren’t working, while enhancing the things that were.  Our authentic and personalised client-first commitment.  Our entrepreneurial spirit.  Our focus in best-in-class advice.  And our intimate understanding of the Australian private wealth landscape.

In 2022 we became a part of the LGT Group, who shared our entrepreneurial spirit, long-term approach and private-ownership model.  Today, with the global expertise, stability, and capability of LGT behind us, we can work without being reliant on markets or margins, with a singular focus on giving our clients the advice and deep expertise they need for generations to come.

This role is critical in delivering exceptional client service and maintaining high standards of safety and professionalism. You’ll ensure that all catering and service tasks are performed in line with WHS and food safety regulations, and that every client interaction reflects the company’s commitment to excellence and care.

Key Responsibilities:
  • Client Hospitality & Kitchen Services
    Coordinate daily food and beverage services for client meetings and events, including catering orders, food preparation (occasionally silver service), and maintaining inventory and hygiene standards. Ensure compliance with food safety protocols and oversee first aid supplies.

  • Reception & Guest Experience
    Support front desk operations alongside the receptionist, acting as the first point of contact for all visitors. Greet and assist clients, manage meeting room bookings, and ensure the reception area is tidy and welcoming.

  • Staff Kitchen & Office Support
    Maintain stock and cleanliness across staff kitchen areas, including recycling and first aid kits. Assist with restocking supplies, printer maintenance, and general administrative tasks.

  • Administrative & Event Support
    Provide administrative assistance to the Head of Facilities, including mail handling, supplier liaison, and ordering supplies. Coordinate in-house events by booking catering, AV, and other external vendors. Support event logistics and reporting.

  • Facilities Coordination
    Manage building maintenance requests, lead evacuation drills, and oversee equipment servicing (e.g. coffee machines). Assist with desk moves and provide general facilities support.

Your skills and experience
  • A minimum of 5 years' experience in a similar role
  • Exceptional customer service and communication skills
Your role competencies
  • Resourceful, self-starter
  • Pragmatic
  • Flexible and scalable
  • High level of attention to detail and a focus on customer service
  • High levels of accuracy and driven in providing high quality standards of work
  • Ability to multi-task effectively in a fast-paced environment
  • Ability to work autonomously

LGT Crestone is committed to the ongoing development of their employees. Your development will be managed and tailored to your role and future career path. 

LGT Crestone is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
 

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