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Kraken

Financial Product Manager - Charges & Costs

Posted 2 Days Ago
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Hybrid
Melbourne, Victoria
Mid level
Hybrid
Melbourne, Victoria
Mid level
The Financial Product Manager will oversee the calculation engine for client profitability, manage product strategy, and ensure accurate tax and charge calculations. The role emphasizes self-service capabilities, market expansion, and technical alignment across teams.
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Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Role Mission

As a Financial Product Manager for Charges & Costs, you will own the calculation engine that powers client profitability and commercial agility across Kraken. Your work is centered on Kraken's unified system for calculating charges across billing and quoting.

Your mission is to give all clients full, self-service control over their cost calculation. You will provide strategic input into designing a highly flexible tool that requires no developer intervention. You will support crucial client tariff offerings, enabling dynamic tariffs and the growth of renewables, thereby contributing directly to the core Kraken mission.


Primary Responsibilities

Product Strategy & Vision
- Own the long-term vision for our accurate charging, costing and taxation systems, with the primary goal of achieving client full self-service 
- You will define the roadmap, translate complex commercial and regulatory needs (e.g., Accruals, Taxation) into core product capabilities and drive the adoption of these innovations across all markets.

Cross-Domain Integration Alignment
- Act as the strategic alignment lead across different teams that rely on Costing (e.g. Quoting, Issuance and Product Catalogue). You must ensure all domains operate from one consistent definition of how tariffs are sold and calculated, while owning the trade-off discussions and clearly communicating to enforce core product adoption.

Market Expansion & Technical Discovery
- Proactively conduct discovery to understand the calculation needs of new customer segments (e.g., Distribution Network Operators) and ensure the core framework is built to support the widest possible range of clients and markets. You will define the technical requirements needed to support highly complex and large-scale calculations by becoming the expert across different markets.



Key Success Metrics & Outcomes

Your success is defined by client independence, the strategic adoption of new capabilities and the reliability of our financial compliance.

Product Adoption & Innovation (Self-Serve)
- Measurable reduction in the time it takes for a client to start or change a new tariff and maintain the high client self-service rate for tariff configuration

Strategic Coverage
- Successfully build core functionality across all customer segments (e.g. B2C, Distribution, B2B) to unlock entry into new markets.
- Drive the creation of capabilities that support client differentiation (e.g., dynamic tariffs, renewables), translating complex needs into core system functionality.

Accuracy & Compliance
- Ensure full accuracy in all regulated tax and charge calculations, protecting both our reputation and the client's.

What You'll Need

  • Highly capable Individual Contributor who wants to become a domain expert
  • 4+ years of experience in product management within a tech or SaaS environment
  • Strong understanding of product management methodologies, agile development, and user-centric design
  • Experience with financial systems (billing, pricing) and managing complex operational processes where data integrity is preferred
  • A strong technical background is a significant advantage (e.g., understanding of SQL, data architecture and complex calculation logic) to design robust pricing and charging solutions.
  • Excellent communication and stakeholder management skills, with the ability to translate business requirements into clear technical specifications for engineering teams. 
  • Fluent in English is required
  • The ability to thrive in an ambiguous, fast-paced environment and a curious mindset focused on continuous improvement and learning
  • Knowledge of the energy market or additional European languages is a plus

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Top Skills

SQL

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