Company Description
Welcome to This Australian Life:
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.
We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not discover where we can go?
*All candidates need to have full working rights to live and work in Australia to be considered for this permanent role.
As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
Why Lifebroker?
- Continuous Growth: Receive ongoing coaching, support and further your career through our Aspiring Leaders Program to ensure you’re equipped to excel in your role and beyond!
- Build Your Career: Development pathways and opportunities into various roles within the insurance & financial industry.
- Supportive Environment: join a driven and high performing team that values your contribution and champions your success with quarterly award nights!
- Exciting Incentives: Enjoy enticing rewards, including team and individual incentives like dinners and more!
- Modern Workspace: Work from our brand new office located in the heart of Melbourne CBD @ 500 Bourke Street (hybrid work arrangement available)
Job Description
Base + Commissions paid monthly. Top Performers on 100k plus!
Seeking OUTBOUND call centre sales superstars!
Working within the Lifebroker business unit through our General Advice model, we provide the information & comparisons necessary for our customers to make an informed decision to solve their insurance needs.
Offering a range of products across 5 of Australia’s top insurers, there’s always something to suit everyone.
Key Responsibilities:
- Working within the Outbound sales team to achieve monthly sales targets.
- Facilitate phone & online enquiries, providing a positive experience for all.
- Contact, guide customers through their life insurance options with expertise.
- Educate clients about the available insurance products, to help each client gain a full understanding of their options.
- Responsible to achieve monthly targets.
- Maintain accurate records, documentation, and generation of quotes.
- Collaborate effectively with your team & other departments so clients experience an efficient and accurate application process.
Qualifications
What you’ll bring to the table:
- Proven Outbound Call Centre Sales Experience highly regarded. We are looking for individuals with a sales background who target driven and goal oriented. Top of your game and looking to get into a business with a strong growth agenda and career progression for proven individuals.
- Strong sales methodologies that support an industry leading customer experience.
- Industry experience highly regarded, however your ability to learn quickly, show initiative and proactively deliver outcomes, also highly regarded.
- Work autonomously and as part of a team, with a hybrid working environment we’re looking for people who are confident in their ability to be motivated to deliver results as well as contribute to the broader team environment.
- Results-Oriented mindset to meet and exceed KPIs.
- We seek resilient individuals who thrives in a dynamic environment.
Additional Information
At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.
To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.
TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.
We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
What We Do
TAL is one of Australia's leading life insurance specialists*. For over 150 years, TAL has been protecting people, not things. Together with its partners, TAL insures more than 5 million customers and offers life insurance through the following channels: direct to consumer; through a financial adviser; and via group and workplace superannuation schemes. TAL is part of the Dai-ichi Life Group, one of the world’s largest insurance groups.
*Based on customer covers in force across Group, Retail and Direct and may include duplicate lives insured.
House rules
Please find our social community guidelines here: https://www.tal.com.au/disclaimer