Job Purpose
DP World is seeking an experienced Export Coordinator to join our Global Freight team, based in Docklands, VIC. In this role, you will be responsible for managing end-to-end export operations for key customers, ensuring shipments are processed accurately and delivered in line with operational deadlines. Additionally, you will coordinate bookings, shipment processing, transport movements, documentation, invoicing and reporting while working closely with customers, shipping carrier, transport providers and internal stakeholders.
Key Responsibilities:
Manage end-to-end export operations including bookings, shipment processing, transport coordination, documentation, invoicing and reporting
Liaise with customers, shipping carrier, transport providers and internal stakeholders to ensure timely and accurate shipment delivery
Maintain accurate shipment data and customer information across DP World systems and digital platforms
Monitor operational milestones, deadlines, and KPIs to ensure service delivery standards are achieved
Provide high levels of customer service while resolving operational issues in a timely manner
Support continuous improvement initiatives and ensure compliance with DP World processes and procedures
Qualifications, Skills and Experience:
Experience in Export Operations and Freight Forwarding
Strong understanding of the Australian supply chain and container logistics environment
Experience managing customer shipments across export operations
Strong communication, problem solving, customer service and stakeholder management skills
Ability to work independently, manage priorities and meet operational deadlines
Experience using freight forwarding systems such as CargoWise is advantageous
"The job title in this advertisement is tailored for marketing purposes and may differ from the internal title used within our organisation."
About DP World
DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.
In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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