Designs, develops, and delivers scalable ServiceNow enterprise solutions and integrations. Responsibilities include configuring ServiceNow modules, creating workflows and scripts, managing releases and environments, documenting technical architecture, coordinating with stakeholders and vendors, and evaluating emerging technologies. The role requires expertise in ServiceNow development, APIs, middleware, cloud infrastructure, network technologies, and enterprise integration environments.
Key skills: Minimum 3 years’ experience in ServiceNow development roles. • ServiceNow Admin Certification (or higher). • ITIL Practitioner Certification (or higher). • Strong experience with Business Rules, UI Actions, Client Scripts, and Workflow Design. • Experience across scripting languages (JavaScript, Glide, PowerShell) and frameworks (.NET, Angular, React). • Familiarity with Microsoft Azure services and cloud infrastructure. • Demonstrated experience with APIs, middleware, and network technologies (firewalls, proxies, etc.). • Background in large, complex enterprise environments with multiple integration points. • Ability to produce detailed solution documentation and stakeholder communications. Desirable skills: Ability to develop, script, and enhance ServiceNow modules and integrations (e.g., ITSM, ITSM Pro, ITOM). • Lead the design, development, and delivery of scalable ServiceNow solutions. • Strong communication and coordination skills with internal stakeholders and vendors to implement technical plans and improvements. • Build and maintain release plans and environment provisioning in ServiceNow. • Document technical designs and architecture including "as built" and operations guides. • Monitor and assess emerging technologies and ensure solutions align with enterprise standards
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What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
