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Flagstar Bank

Enterprise Data Leader - Classification and Records Management

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Position Title

Enterprise Data Leader - Classification and Records Management

Location

Hicksville, NY 11801

Job Summary

The Enterprise Data Leader will architect, govern, and operationalize our firmwide approach to data classification, retention, and remediation throughout the enterprise. This senior leader role is critical for ensuring regulatory compliance, improving data integrity, and reducing operational risk across the enterprise.
The ideal candidate has extensive experience working in a Large Financial Institution (LFI), is fluent in regulatory expectations from OCC, FED, and FDIC, and can lead sophisticated programs that span data classification, scanning/tagging, legal holds, and full lifecycle retention—including high-risk banking documents like DDA, account opening, loan origination, and servicing records.
Pay Range: $140,622 - 209,526 - 278,431

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

  • Lead the enterprise-wide Data Classification and Records Management Program, with oversight across structured, unstructured, digital, and physical records.
  • Design and implement data classification schemas, retention schedules, legal hold procedures, and secure destruction protocols.
  • Deploy and manage enterprise tools such as Microsoft Purview, Varonis, or equivalent platforms to support automated classification, tagging, and retention.
  • Own and operate data scanning and tagging programs to identify sensitive or regulated data across repositories, drive labeling, and support downstream compliance.
  • Drive and manage remediation programs for business units that are non-compliant with classification and retention policies—including historical cleanup and ongoing controls.
  • Ensure full coverage of document retention requirements across key banking operations:
    • DDA (Demand Deposit Accounts)
    • Account Opening and KYC
    • Loan Origination
    • Loan Servicing and Account Lifecycle
    • Structured & Unstructured Data
    • Physical and Digital Records
  • Act as the lead interface with regulatory agencies (OCC, FED, FDIC) during audits, exams, and formal inquiries—prepare documentation, lead walkthroughs, and drive findings to closure.
  • Develop and deliver bank-wide training and awareness modules to embed classification and retention discipline across the organization.
  • Partner with Legal, Compliance, Risk, and Technology to maintain alignment with supervisory expectations, operational controls, and policy updates.
  • Maintain dashboards, KPIs, and compliance metrics to inform executive management and risk committees.
  • Use independent judgement and discretion to make decisions pertaining to remediation of data items out of compliance
  • Analyze and resolve problems pertaining to LOB remediation
  • Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

ADDITIONAL ACCOUNTABILITIES

  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.  Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

  • Education level required: Undergraduate Degree (4 years or equivalent)  or 10+ years of relevant experience 10+ years of progressive experience in data classification, records management, or data governance within a bank or financial institution.
  • Large Financial Institution (LFI) experience is mandatory, with proven exposure to cross-functional, high-regulation environments.
  • Expertise managing data scanning, tagging, classification, and labeling programs—especially using tools like Microsoft Purview and Varonis.
  • Hands-on leadership of remediation programs to bring business units back into compliance, including risk documentation and remediation tracking.
  • Deep understanding of banking-specific document retention requirements (DDA, origination, account opening, servicing).
  • Demonstrated ability to navigate regulatory oversight from the OCC, FED, and FDIC, including audit response and risk mitigation.
  • Experience with legal holds, secure destruction, and defensible disposal practices.
  • Proven ability to lead enterprise training and change management initiatives tied to information governance.
  • Executive-level communication, risk acumen, and cross-functional influence.
  • ICRM (Institute of Certified Records Managers) and/or IGP (Information Governance Professional) certifications would be a plus.

Job Competencies:

  • Excellent knowledge of workforce and operational optimization practices.
  • Comprehensive knowledge of performance metrics at the organizational level.
  • Excellent analytical skills with proven track-record of reviewing information, analyzing data and making data-driven decisions.
  • Strong verbal, written and interpersonal communications skills.
  • Computer literate with proficiency in Microsoft Office applications, ability to learn/utilize other report technologies such as Tableau, Power BI, ReportSmith etc.
  • Excellent organizational skills with the ability to prioritize responsibilities and meet deadlines.
  • Strong problem-solving skills.
  • Strong customer service skills.
  • Ability to summarize, visualize, and present data.
  • Ability to work effectively in a fast-pace situation and to handle stress, as well as to adapt to rapid changes in information, process, direction, or immediate workflow.
  • Ability to maintain confidentiality.
  • Ability to manage people and processes.
  • Ability to navigate a cross-functional matrixed environment successfully.
  • Domestic travel less than 20% of the time.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

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