The Enterprise Account Manager will manage strategic client relationships, driving revenue growth by aligning services with customer needs and ensuring satisfaction. Responsibilities include overseeing the sales process and maintaining communication with stakeholders.
Job Description
Enterprise Account Manager
Melbourne CBD
Monday to Friday 9:00 a.m. to 5:30 p.m.
Hybrid/On-site
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Summary:
Want to be part of a global organization that values teamwork and collaboration? These are just two of the core values at CSC where our staff work together to develop and build new business opportunities, establish trusted customer relationships, and deliver exceptional service and support. As an Enterprise Account Manager, you will be instrumental in contributing to the growth strategy for CSC's Digital Brand Services business, ultimately driving revenue growth by establishing and maintaining client relationships.
Some of the things you will be doing:
What technical skills, experience and qualifications do you need?
#LI-KK1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
Enterprise Account Manager
Melbourne CBD
Monday to Friday 9:00 a.m. to 5:30 p.m.
Hybrid/On-site
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
Summary:
Want to be part of a global organization that values teamwork and collaboration? These are just two of the core values at CSC where our staff work together to develop and build new business opportunities, establish trusted customer relationships, and deliver exceptional service and support. As an Enterprise Account Manager, you will be instrumental in contributing to the growth strategy for CSC's Digital Brand Services business, ultimately driving revenue growth by establishing and maintaining client relationships.
Some of the things you will be doing:
- Responsible for managing relationships with its most valuable and strategic customers that have multiple decision-makers, high revenue potential, and complex needs and expectations.
- To understand the goals, challenges, and pain points, and aligning CSC solutions with their needs and expectations.
- Working closely with internal teams to ensure these clients are satisfied, identifying and resolving issues, and finding new ways to grow and retain their business.
- To develop a deep understanding of CSC's Domain Security and Brand Protection Services.
- To build a regular cadence with clients involving face-to-face meetings, virtual chats, and regular email updates.
- To navigate and be referred to other stakeholders that are involved in the decision-making and buying process of these enterprise accounts.
- To own the entire sales process from uncovering the need, tailoring proposals, and successful onboarding of services.
- To be proactive in ensuring we do not lose these strategic accounts from the competition.
- To consistently achieve annual target of 500K new revenue.
What technical skills, experience and qualifications do you need?
- 3+ years' experience in sales and account management
- Degree Holder
- Strong presentation skills with excellent planning & organizational skills and active listening
- Service orientated individual who is highly motivated, proactive, strategic, with strong analytical, interpersonal and communication skills
- Team player
#LI-KK1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
CSC Melbourne, Victoria, AUS Office
CSC Melbourne, Australia Office
575 Bourke St, Melbourne VIC 3000, Australia, Melbourne, Melbourne, Australia
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