United Parcel Service (UPS) Logo

United Parcel Service (UPS)

Enterprise Account Associate

Posted 6 Days Ago
Be an Early Applicant
In-Office
Melbourne, Victoria, AUS
Entry level
In-Office
Melbourne, Victoria, AUS
Entry level
The Enterprise Account Associate resolves escalated customer issues related to operational disconnects and supports customer supply chains in collaboration with the Account Manager.
The summary above was generated by AI

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Enterprise Account Associate is responsible for resolution of escalated or urgent customer issues that involve operational disconnects and/or systemic service and support issues. He/She provides resolution to those issues with varying degrees of complexity that impact the customers’ supply chain. This position will work with the Enterprise Account Manager for complex exceptions where support is needed, but not available through current support channels.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Similar Jobs

A Minute Ago
Hybrid
Melbourne, Victoria, AUS
Entry level
Entry level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Collaborate on R&D projects in food product development, manage from planning to execution, evaluate products, and conduct shelf-life testing.
Top Skills: ChemistryEngineeringFood Science
12 Hours Ago
Easy Apply
Remote or Hybrid
Australia
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Software
Serve as technical pre- and post-sales advisor for enterprise customers: design architectures for web and AI/Agentic workflows on Vercel, run evaluations and POCs, guide onboarding and migrations, optimize performance and cost, respond to security/compliance reviews, and produce reusable playbooks and developer-facing content.
Top Skills: Ai SdkAWSAzureEdge PlatformsGCPHeadless CmsJavaScriptLighthouseNext.JsTypescriptVercel
12 Hours Ago
Hybrid
Melbourne, Victoria, AUS
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Senior Engineer, you'll develop AI workflows, lead delivery of AI agents, and integrate systems while collaborating with business teams to automate processes.
Top Skills: ClaudeGeminiMcpNetSuitePythonSalesforceSlackTypescriptWorkday

What you need to know about the Melbourne Tech Scene

Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account