Lead two engineering teams responsible for Order Management and Financial Operations platforms. Drive technical strategy, architecture, incident management and operational excellence. Coach and grow engineers, manage delivery and stakeholder relationships, improve reliability, documentation and engineering practices while balancing short-term operational needs with long-term technical goals.
Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day. You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work.
Every order placed at Kogan.com relies on the platforms this team owns. From inventory and fulfilment through to financial operations, you'll lead the engineering teams responsible for keeping these critical systems reliable, scalable and ready for the future.
This is a technical leadership role where you'll drive engineering execution, technical strategy and people leadership across two teams responsible for our Order Management and Financial Operations platforms.
You'll coach engineers, provide technical direction, guide architectural decisions and partner with stakeholders across the business. In a fast-paced, operational environment, you'll balance strategic initiatives with day-to-day priorities, ensuring the team stays focused on the highest-impact work while keeping stakeholders informed of progress and trade-offs.
You'll drive operational excellence, improve engineering practices and ensure our platforms remain resilient, scalable and well supported.
Why Kogan.com?
- AI-Native Engineering: AI is deeply embedded in how our Engineering teams build and operate. We’re moving beyond standalone LLM use into agentic workflows, AI-assisted development and automation integrated into real engineering systems and processes. Engineers have access to leading AI tools, hands-on training and the freedom to experiment with new ways of designing, building and shipping software.
- Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact. Check us out https://devblog.kogan.com/ & https://goodteams.app/engineering/kogan.com
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future.
- Your role has a lot of ownership, autonomy and little red tape. You’ll be empowered to achieve positive outcomes and your work will have a real impact.
- You’ll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia.
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ.
- Learning budget of $1000.
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
What you'll own:
- Lead, coach and grow two engineering teams, including Tech Leads and senior engineers.
- Own delivery across SAP Business One and PSI, maintaining clear priorities, healthy backlogs and predictable roadmaps.
- Partner with Finance, Supply Chain, Warehouse and Product to translate business needs into technical outcomes.
- Drive operational excellence through effective incident management and a pragmatic balance between delivery, support and continuous improvement.
- Provide technical leadership by guiding architecture, coaching engineers and promoting engineering best practices.
- Improve documentation, engineering standards and knowledge sharing across teams.
- Continuously improve delivery, system reliability and team performance.
What you'll need:
- 3+ years' experience leading software engineering teams, ideally managing six or more engineers.
- Strong delivery and stakeholder management skills in a fast-paced commercial environment.
- The technical depth to earn engineers' trust and make informed trade-offs across ERP, integrations and operational systems.
- Experience with SAP Business One or a similar ERP or enterprise platform is highly regarded.
- A track record of building high-performing teams, developing people and improving engineering delivery.
- Excellent communication skills and the ability to remain calm, decisive and customer-focused during incidents.
More about the role:
While no two days are ever the same, as an Engineering Manager you will establish and maintain great stakeholder relationships, provide coaching and mentoring to engineers reporting to you, oversee the delivery of initiatives, monitor operational performance, manage technical risks and contribute to company wide technical discussions and initiatives. You will be able to pragmatically balance short and long term considerations as well as technical and commercial ones while strengthening our engineering culture.
You will form a part of the leadership team for your area and will be jointly accountable for the health, happiness and performance of your team. You will contribute positively to the culture of the team, build engagement and morale, be involved in recruiting, set structure and processes and generally help build and maintain a high performing team. You will use your skills and experience to guide and support our next group of technology leaders.
To find out more about how we work, our tech stack, processes and company culture, visit https://careers.kogan.com and https://devblog.kogan.com
Kogan.com Melbourne, Victoria, AUS Office
139 Gladstone Street, Melbourne, Victoria, Australia, 3205
Kogan.com Melbourne, Victoria, AUS Office
Melbourne, Australia
Similar Jobs
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead Xero’s SRE team and reliability program across APAC and EMEA. Own HA/DR testing, incident command, reliability gap remediation, and improvements to detection, response, and prevention. Partner with platform, observability, database reliability, and shared services teams while reducing customer-detected incidents. Build and mentor a distributed engineering team, establish reliability practices, and maintain calm, effective incident response across time zones.
Top Skills:
Ai-Assisted ToolingHa/DrIncident ManagementObservabilitySre
Cloud • Fintech • Information Technology • Machine Learning • Software
Leads ML and platform engineering teams building scalable, production-grade machine learning infrastructure. Responsibilities include coaching engineers, guiding architecture and engineering trade-offs, improving MLOps maturity and observability, translating business goals into delivery plans, managing roadmaps, maintaining system health, and supporting production incidents through code review, debugging, or hands-on development. The role supports AI products including conversational GenAI, automated bank reconciliation, document capture, and cash-flow forecasting.
Top Skills:
Generative AiJaxMachine LearningMl InfrastructureMlopsObservability
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead a distributed data engineering team to design, build, and maintain core data models and real-time data flows on an AWS/Snowflake platform. Balance strategic architecture and hands-on delivery, manage risks and dependencies, establish SLOs and DataOps practices, and coach senior engineers to improve platform quality and performance.
Top Skills:
AWSData ModellingData PlatformDataopsReal-Time StreamingSnowflake
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
