eCommerce Analyst

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

As an eCommerce Analyst, you’ll play a key role in turning data into insights that drive smarter decisions and better outcomes for customers, suppliers, and our team.

Working within our customer and sales team, you’ll explore data from across our online channels, uncover trends, and help shape strategies that improve the customer experience and operational performance.

This role combines curiosity with impact where your work directly influences how millions of people shop with us.

What’s involved:

• Analyse performance across our digital channels and uncover opportunities to improve the customer journey.

• Create clear, actionable dashboards and reports that tell the story behind the numbers.

• Collaborate with teams across operations, supply chain, and marketing to deliver insights that make a real impact.

• Support weekly, monthly, and quarterly reporting on traffic, conversion, and fulfilment metrics.

• Work with multiple data sources to provide end-to-end insights on customer behaviour and operational performance.

About you:

You’re naturally curious and love solving problems with data. You thrive in a fast-paced environment and enjoy working collaboratively with others to achieve great results.

You’re confident translating complex information into clear, actionable insights and can communicate effectively with stakeholders at all levels.

You’ll need:

• Experience in eCommerce analytics or a similar data-focused role

• Strong skills in web analytics tools (e.g., Google Analytics) and BI platforms (e.g., Tableau, Power BI)

• Advanced Excel skills for quick analysis and reporting

• Ability to manipulate and synthesise data from multiple sources, including qualitative insights tools (e.g., Medallia, Qualtrics)

• Excellent communication skills to influence and engage stakeholders

• A proactive mindset and the ability to manage priorities in a dynamic environment

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.