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WHO YOU’LL WORK WITH
This is a 12 month fixed term contract role. The Marketplace Supply Chain (MSC) Director will report into the Supply Chain Senior Director Pacific, with a line into the Senior Director MSC Asia Pacific Latin America (APLA) and sit on both the Pacific Supply Chain Leadership team and the APLA MSC Leadership Team. This role will work closely with the logistics director, as well as their teams and have a high engagement with cross-functional partners at both a local and regional level.
WHO WE ARE LOOKING FOR
Our mission in Pacific Marketplace Supply Chain is to connect consumers with easy access to product when, where and how they shop today and into tomorrow. As our MSC Director, you’ll lead account and channel operations for Nike Pacific (Australia and NZ) across our Nike Direct channel. In this role you will ensure we execute our mission through a premium customer experience, while driving sustainable growth and profitability, and optimizing order book productivity.
- Have a bachelor’s degree in business/supply chain/Operations Management or similar.
- A passion for people, and a proven leader in talent development and coaching. Self-motivated with the ability to inspire and create a performance culture.
- Ability to build strong and trusted partnerships, navigate competing stakeholders, functional agendas and multiple priorities.
- Experience in a highly cross-functional global business environment with the ability to effectively communicate and influence at various levels within a matrixed structure, including strong storytelling and negotiation skills.
- Understanding of retail value chains, planning processes, strategic and key accounts, and supply chain operations.
WHAT YOU’LL WORK ON
As our MSC Director, you’ll lead Account and Channel Operations for Nike Pacific (Australia and NZ) across our Nike Direct Channel. You will ensure we execute our mission through a premium customer experience, while driving sustainable growth and profitability, and optimizing order book productivity.
- Lead and coach a MSC team to ensure service excellence and end to end profitability. Drive high team engagement, provide opportunities for growth and visibility, and develop future facing customer centric mindsets.
- Lead joint operational & order management capabilities with key partners, internal and external, to drive mutual growth, profitability & productivity. Drive enhanced supply chain integration points with key partners.
- Partner cross-functionally within Nike (with Global and regional MSC, the Integrated Marketplace team, Integrated Fulfillment Planning, Logistics, Tech and Demand Supply Management) to flawlessly execute launches, initiatives, key commercial styles, and key city framework.
- Ensure the team executes against efficient order management processes to capture orders, deliver seasonal plans and meet financial objectives. Also, Manage the order book to reflect account/channel shipment intent.
- Influence the complete supply chain process from upstream planning/production, inbound delivery, distribution, transportation services, systems, store operations, and sales floor replenishment to achieve product availability expectations.
- Drive standard reporting and metric/KPIs for superior order book health and integrity.
- Align on shipment plans for the account/channel - ensuring outbound flow is aligned with account distribution centre & store capacity while meeting Nike’s financial needs.
