Manage relationships with key account partners, support onboarding and partnership development, coordinate store launches and marketing campaigns, monitor account performance, prepare reports, and collaborate with internal teams to resolve requests and drive sales and order growth. The role requires professional English and Mandarin proficiency, strong relationship management, organization, data comfort, and familiarity with Australian business communication.
Key Responsibilities
What We’re Looking For
- Manage day-to-day relationships with key account partners
- Support new partner discussions, proposals and onboarding
- Coordinate store launches, promotions and marketing campaigns with partners
- Monitor account performance and identify opportunities to improve sales and order growth
- Prepare regular performance reports and updates for partners
- Work with internal Marketing, Operations, Product, Tech and Finance teams to resolve partner requests and support projects
- Maintain accurate account information and follow up on ongoing actions
- Support the team in developing new national and local partnership opportunities
What We’re Looking For
- Experience in Account Management, Business Development, Partnerships or a similar client-facing role
- Experience in food delivery, hospitality, e-commerce or technology is preferred
- Good communication and relationship management skills
- Comfortable working with data and preparing basic performance reports
- Organised and able to manage multiple accounts and tasks at the same time
- Proactive, responsible and comfortable working independently
- Professional proficiency in both English and Mandarin Chinese is required, as the role involves communication with both external partners and internal teams
- Good understanding of Australian business culture and professional communication
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drive CRM and industry-solutions growth across Australia’s high-tech and media sectors. Build executive relationships, develop territory strategies, generate new enterprise business, manage complex sales cycles through closure, meet quotas, forecast accurately, and expand existing accounts. Partner with solution consultants and regional channels to demonstrate ServiceNow CRM solutions, improve customer outcomes, and identify revenue opportunities. Occasional travel may be required; the role is open to Sydney or Melbourne.
Top Skills:
Ai-Powered ToolsCRMCrm DataCustomer Service ManagementEnterprise Resource PlanningSales Force AutomationSearch EnginesServicenowSocial Media
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Drive CPQ sales growth across Australia and New Zealand by developing regional strategies, generating enterprise pipeline, leading discovery and value conversations, delivering solution demonstrations with consultants, managing partner channels, forecasting opportunities, and closing complex sales. The role requires strong customer-facing expertise in CPQ, pricing, quoting, business applications, and enterprise sales.
Top Skills:
Ai-Powered ToolsCpqCRMCustomer Service ManagementEnterprise Resource PlanningSales Force Automation
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Leads enterprise sales engineering engagements from discovery through closed-won, including technical strategy, solution demonstrations, workshops, proof-of-value evaluations, stakeholder influence, and blocker resolution. Partners with account executives, product, support, and go-to-market teams to align Datadog solutions with customer outcomes. Documents deal progress, provides product feedback, mentors peers, and creates scalable enablement resources.
Top Skills:
Ai ToolingApmApplication Performance MonitoringAWSAzureDistributed TracingGCPKubernetesObservabilitySecurity
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
