Supports digital marketing, social media management, content creation, video editing, email marketing, CRM workflows, lead generation, client communications, appointment setting, reporting, and general administration. The role manages social engagement across multiple platforms, coordinates webinars and contractors, handles invoicing and files, and provides client concierge support while working a fixed full-time remote shift.
This is a remote position.
Position Overview
We are looking for a Digital Marketing & Admin Assistant to support digital marketing activities, CRM management, client communication, lead generation, and general administration.
The ideal candidate is organised, detail-oriented, confident with phone and email communication, and able to manage multiple tasks while working independently.
You will be responsible for managing key activities such as the following:
SOCIAL-MEDIA
- Create, develop, and deliver/schedule content
- Multi-platform social media management and engagement
- Re-purpose content for various social media platforms (Instagram, YouTube, LinkedIn, TikTok, etc.)
- Moderate all social media platform comments and POD engagement
- Social Media Outreach sequencing and appointment setting
- Content creation support and design
- Video editing
- Blog/content writing
- Email marketing
- Develop, implement, and manage our social media strategy
- Define the most important social media KPIs
- Stay up to date with the latest social media best practices and technologies
GENERAL ADMIN DUTIES
- Email and phone management
- CRM management, including managing CRM workflows, pipelines, automations, campaigns, and client communications.
- Checking with contractors and procurement, including invoicing
- Assisting with organising webinars
- Managing and booking appointments
- Organising files and folders
- Monthly reporting to the Managing Director on social media performance
- Client concierge and telephone point of service
- General administrative duties
Requirements
- Minimum 3 years of experience in digital marketing, social media management, and admin support.
- Excellent communication skills, both verbal and written
- Experience in various software, including;
- GoHighLevel
- Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- SharePoint & OneDrive, Canva, Premiere Pro
- GoHighLevel
- Experience dealing with a fast-paced environment
- Experience in digital marketing across all social media platforms is a must
- Instagram, YouTube, LinkedIn, TikTok, etc.
- Instagram, YouTube, LinkedIn, TikTok, etc.
- Experience in social media engagement, content creation, and database management
- Graphic Design and Video Editing experience
- Proactive, results-driven, efficient, process-oriented, and an organiser of all things
- Degree qualified (+)
Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.
✅ This role requires:
• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task
⏱ Payroll is processed bi-monthly.
We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
Benefits
1. Monthly Salary: Php 35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines' public holidays
4. Probation: 6 months and after Probation
- 10 days annual leave credits
- 5 days of sick leave
5. HMO offered after 6-months probation
6. Eligible for 13th Month Pay after 30 days
7. Annual salary review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 7:00 AM to 4:00 PM Philippine time, Monday to Friday
24x7 Direct Melbourne, Victoria, AUS Office
Melbourne, Australia
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