EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.
At EML, we foster a learning culture, investing in our people to build long-term careers while shaping the future of technology in our sector.
We’re on the lookout for a DevOps Engineer who’s passionate about building smart, scalable solutions that drive technical excellence and operational efficiency. In this role, you’ll design, implement, and maintain automation pipelines, cloud infrastructure services, and CI/CD workflows to streamline software development and delivery.
You’ll work closely with AI developers, infrastructure engineers, and security teams to ensure fast, reliable, and secure deployments—meeting regulatory requirements like APRA CPS 234 and ISO 27001, while adhering to industry best practices.
This will be a full time. fixed term 12 month contract (with the view to be made permanent) based in the Sydney office, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
- CI/CD & Automation – Design, implement, and maintain CI/CD pipelines using GitHub Actions, Jenkins, and custom scripts to automate deployments across on-prem and cloud environments (AWS, Azure, VMware).
- Infrastructure as Code – Build and manage cloud infrastructure using Terraform, automating provisioning, scaling, and recovery while ensuring alignment with APRA CPS 234 and ISO 27001.
- Cloud & Platform Engineering – Provision and manage Synapse SQL Pools, Spark Pools, and Data Pipelines using Azure CLI, PowerShell, and REST APIs. Implement and maintain on-prem systems that form part of Hybrid cloud AI solutions
- Monitoring & Incident Response – Implement observability tools (Datadog, PRTG, Elastic, AWS/Azure native) to ensure system health, support incident response, and contribute to disaster recovery strategies.
- Security & Compliance – Embed DevSecOps best practices, manage secrets via Azure Key Vault and AWS Secrets Manager, and ensure compliance with regulatory standards in collaboration with Security teams.
- Containerisation & Orchestration – Deploy and manage containerised applications with Docker and Kubernetes, optimising orchestration for scalability, performance, and security.
- Collaboration & Documentation – Partner with AI, Security, and Infrastructure teams to integrate cloud strategies with ML/AI solutions, while maintaining robust documentation, runbooks, and architecture diagrams.
ABOUT YOU
- Proven DevOps expertise – 7+ years in IT with at least 5+ years in DevOps, SRE, or cloud infrastructure roles, delivering robust and scalable solutions.
- Cloud & hybrid environments – Strong hands-on experience with AWS and Azure services, including managing hybrid cloud & on-prem infrastructure for AWS Sagemaker and Azure Synapse deployments.
- Extensive hands-on experience with Linux-based systems, including system administration, troubleshooting, and performance tuning in production environments
- Infrastructure as code & automation – Skilled in Terraform, ARM templates, and scripting (Python, PowerShell, Bash) to automate infrastructure provisioning and management.
- CI/CD & containerisation – Proficient in GitHub Actions, Jenkins, Docker, and Kubernetes to streamline build, test, and deployment workflows.
- Security & compliance – Demonstrated experience implementing secure DevSecOps practices and aligning with frameworks like APRA CPS 234, ISO 27001, and CIS benchmarks.
- Disaster recovery & observability – Solid background in implementing DR strategies and setting up monitoring, logging, and alerting systems using Datadog, Elastic, or native tools.
- Collaboration & communication – Strong interpersonal skills with a proven ability to document technical solutions, engage cross-functional teams, and align cloud strategies with business goals.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
