EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney or Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
We’re seeking a Design Team Manager to lead the creative vision for the EML Group brand and subsidiary brands. This newly established local role offers the opportunity to embed structure, lift creative standards, and bring greater alignment to how we deliver our visual story across the business and to the market.
You’ll be responsible for driving creative excellence, setting the tone for our brand identity, and ensuring consistency in visual and user experience across a wide range of projects. Leading a team you’ll play a central role in strengthening our creative capability and delivering impactful, fit-for-purpose solutions across the business, and to customers.
This will be a full time, permanent position based in the Sydney or Melbourne office, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
- Brand stewardship for EML Group – ensuring all design work aligns with the company’s brand identity, values and tone
- Manage end-to-end delivery of design projects using project management tools, ensuring alignment with scope, timelines, and stakeholder expectations.
- Lead planning, resourcing, and execution across a high volume of creative work including digital marketing collateral, with strong oversight of schedules and outputs.
- Facilitate collaboration through regular check-ins, design reviews, and clear communication between internal stakeholders, designers and creative leads.
- Monitor workflow performance, track project progress, and produce reporting on capacity, delivery, and continuous improvement opportunities.
- Inspire and guide the design team to produce compelling, user-centrerd creative work which aligns to the creative vision of the brand.
- Drive operational efficiency by identifying risks, resolving issues, and championing enhancements to processes, workflows, and team coordination.
ABOUT YOU
- Minimum 5 years experience in a design leadership role within a fast-paced, deadline-driven environment.
- Demonstrated ability to lead and mentor a high-performing design team, with a focus on capability development and clear creative direction.
- Strong project leadership skills, with a proven track record of managing multiple concurrent projects, setting priorities, and delivering on time.
- Skilled at fostering a collaborative and inclusive team culture
- Confident engaging with cross-functional stakeholders to align design output with business objectives, while driving consistency and process improvements.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
