Coordinates field deployment projects across Australia and New Zealand, including installations, removals, relocations, and upgrades. Plans internal and external team activities, manages timelines and deployment risks, obtains installer quotes, maintains stakeholder and vendor relationships, updates JDE records, and improves operational processes. Provides remote after-hours support when required while ensuring compliance with health and safety procedures.
ROLE TITLE: Deployment Coordinator
FUNCTION: Service & Operations
REGION: Asia Pacific
REPORTING: Operations & Deployment Manager, ANZ
LOCATION: Macquarie Park, Sydney
COMPANY OVERVIEW
With a culture rooted in innovation, Glory’s people are transforming our customer’s businesses every day. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. This reputation is built on our pioneering software and hardware combined with our dynamic people. Alongside our technology, it’s our people who drive our success.
ROLE PURPOSE
The Deployment Coordinator assists in all deployment activities for Glory Australia & New Zealand, working closely with internal and external partners in understanding project requirements, costs, and variables.
Key Responsibilities
MAIN RESPONSIBILITIES
- Delivers all field related product projects, including installations, removals, relocations, and upgrades.
- Plan, direct, and coordinate activities of internal and external teams to ensure objectives of assigned projects are met within timelines.
- Obtain competitive quotes from 3rd Party installers.
- Develop and maintain strong relationships with stakeholders, including Sales team members, internal and external project team members and third-party vendors to ensure all partners are clear on their responsibilities to effectively execute the required activities and deliverables.
- Gather deployment information and reflecting relevant changes in JDE system.
- Improve and implement processes to increase productivity and efficiency.
Health & Safety:
- Adherence to Health & Safety policies and procedures at all times.
- Ensure the prompt and accurate reporting of all workplace incidents and injuries.
- Ensure all hazards are promptly assessed for their significance and managed according to the hazard management process.
Skills, Knowledge & Expertise
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
- Tertiary qualifications in business or related field preferred.
Qualifications:
- 1 years + experience in project management or deployment programs
REQUIRED SKILLS AND COMPETENCIES
- Strong computer literacy including Microsoft Office Suite
- Experience in working with project management tools for example, smartsheet
- Strong communication skills
- Proven experience mitigating deployment risks
- Strong attention to detail
- Proven organisational skills
- Analytical mindset
- Ability to succeed managing multiple priorities
- Willingness and ability to be available outside of standard business hours to remotely support afterhours activity as required.
Job Benefits
Glory Values
The Glory Values represent our commitment to collaboration, diversity and innovation. They serve as a practical blueprint of how we work together both with colleagues and customers. By living these values, we can tackle new challenges, exceed expectations, enhance our skills, and foster trust and respect in our work relationships.
- Customer Delight. We put our customers first
- Integrity. We do the right thing, always.
- Innovation. We embrace new challenges and shape the future.
- Speed. We move fast, that’s how we stay ahead.
- Diversity & Respect. We value the strength in our differences.
- Teamwork. We succeed together.
Equal Opportunities
Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
Why Join Us
Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.
About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect. Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.
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