Maintains product, customer, pricing, and e-commerce data across SAP and related systems. Responsibilities include product and customer account updates, pricing uploads, data validation, quality checks, exception reporting, system testing, defect reporting, documentation, basic reporting, and routine systems support. The role is full-time and permanently remote, with fixed Philippine shift hours and structured accountability requirements.
This is a remote position.
We are looking for a detail-oriented and tech-savvy Data & Systems Administrator to support product, customer, pricing, and e-commerce data maintenance across business systems.
This role is ideal for a professional who enjoys working with data, learning new technologies, and ensuring information is accurate and up to date.
You will assist with SAP maintenance, e-commerce platform support, data quality checks, system testing, reporting, and process documentation.
Training and development opportunities are available for candidates who demonstrate strong digital skills, logical thinking, and a willingness to learn.
Key Responsibilities
- Maintain accurate product, customer, and approved pricing information in SAP and related business systems.
- Assist with new product creation, product updates, lifecycle changes, data validation, and exception reporting.
- Support customer account setup, onboarding, product catalogue updates, and routine queries on the e-commerce platform.
- Upload approved pricing, verify data accuracy, monitor effective and expiry dates, and maintain approval records.
- Test system fixes and enhancements, document results, identify defects, and report issues when necessary.
- Prepare basic reports and maintain process documents, work instructions, and user guides.
- Respond to routine internal queries relating to business systems and data.
- Assist with data cleansing, quality improvement initiatives, and other system-related projects.
- Follow established procedures and escalate complex issues or significant data discrepancies to the appropriate team.
Requirements
- Minimum of 2 years of experience in data administration, master data management, product administration, pricing administration, or a similar administrative role.
- Strong Excel skills, including data validation, sorting, filtering, lookups, and preparing basic reports.
- Proven ability to maintain accurate records, identify missing information, correct inconsistencies, and perform data quality checks.
- Experience updating product information, customer records, price lists, and effective or expiry dates.
- Experience using SAP/ERP systems, CRM or E-Commerce platforms is a great plus.
- Ability to follow established procedures, test system updates, document results, maintain work instructions, and resolve routine system or data queries.
- Degree-qualified in Information Systems, IT or Business-related field
Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.
✅ This role requires:
• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task
⏱ Payroll is processed bi-monthly.
We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
Benefits
1. Monthly Salary: Php35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
10 days annual leave credits
5 days of sick leave
5. HMO offered after 6-months probation
6. Eligible for 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 5 AM to 2 PM Philippine time, Monday to Friday
24x7 Direct Melbourne, Victoria, AUS Office
Melbourne, Australia
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