Location: Madrid, Spain
Working Pattern:Hybrid (3 days in office)
About This Role
We're looking for driven Thai, Japanese and Korean speakers to join our team as an Data Research Analyst. We are a team of data analysts taking pride in delivering top-quality financial data to Empower Investors' Success.
In this role, you will work closely with the Global Data Team and Local Business Representatives to ensure the accuracy and timeliness of financial data across global markets, collaborating with a dynamic team and gaining expertise in data acquisition and management. Help us shape the future of financial data and join us now!
What You'll Do
- Collaborate closely with the global data teams
- Data expert on investment data points, processes, methodologies, calculations & different fund structures
- Manage business relationships with fund companies. Connecting with providers & setting up acquisition channels as well as acting as a point of escalation
- Meet the predetermined production deadlines for internal and external clients
- Continuously evaluate procedures, create and enhance analytical tools, and implement process improvement projects.
- Utilize project management methodologies such as LEAN Six Sigma to track, evaluate and determine resolution approach for complex data issues.
- Collect and maintain Morningstar data, ensuring high levels of data accuracy, completeness and coverage.
- Demonstrate a high sense of ownership of the issues in the data ticket queue to be responsive and provide timely updates, follow-up, expedition, and resolution.
- Understand roles, responsibilities, and expertise of internal partners to expedite issue resolution.
- Translate requests from internal clients into detailed written specifications and user stories.
- Improve and document client use cases to ensure any new functionality meets and exceeds client expectations
Who You Are
Multilingual Communicator: You are fluent in English and minimum two other languages (such as Spanish, German, French, Dutch, Danish, Swedish, Norwegian, Finnish, Italian, Spanish, Portuguese, Thai, Japanese, or Korean), which allows you to effectively work with providers from different countries and collaborate across international markets.
Team Player with Client Focus: You excel in collaborative environments, building strong relationships with team members from diverse backgrounds and addressing client needs with empathy and attention.
Detail-Oriented Data Enthusiast: Passionate about the financial industry and investment data, you bring a solid understanding of data quality, methodologies, and processes. Your ability to organize, manage high data volumes, and meet deadlines sets you apart.
Technically Skilled & Proactive: Proficient in Microsoft Excel, you leverage your organizational skills to tackle complex projects. Previous project management experience and a knack for operational and performance data make you a valuable asset to any cross-functional team.
Diversity, Equity and Inclusion at Morningstar:
Change happens when we challenge the status quo; dare to ask the difficult questions; explore beyond our own experiences; and refuse to accept inequity as inalterable. We recognize diversity, equity, and inclusion as integral to our mission and inextricable from our actions. From examining our internal policies and practices to hiring and advancing a more diverse cohort of colleagues, mobilizing our research capabilities to deepening our education and understanding, we're committed to leveraging our partnerships, platforms, and position to redefine outcomes, advance positive change, and lead by example.
Our Values
Champion the Investor: We prioritize the needs and interests of investors in everything we do, aiming to empower them whether they engage with us directly or indirectly.
Dream Big, Drive Change: We embrace bold visions and actively pursue innovations that improve our services, benefit the communities we operate in, and make a positive impact on the wider world.
Execution is Everything: Our strength lies in our ability to transform ideas into tangible outcomes, demonstrating our commitment through the quality of our results.
Growth Mindset: We encourage continuous personal and professional development, knowing that our collective growth drives the company's success.
One Team: We operate as a cohesive unit, embracing diversity and collaboration, which fuels our shared commitment to achieving our mission and upholding our values.
Ready to Shape the Future?
At Morningstar, every hire we make strengthens our mission to empower investor success. Apply now and help shape the future of investing with us.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
