We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars!
Job Description- Working on challenging and exciting business initiatives within Data and Analytics team
- Flexible ways of working – hybrid model with 3 days onsite
- Full time permanent opportunity, based at our head office in Collingwood, Melbourne
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
If you’re passionate about data and want to help shape the future of aviation, Jetstar’s Data, Analytics & Automation team is looking for an experienced and technically minded Data Business Analyst. This is a hands-on role supporting our Data Engineering and Data Warehousing chapters, enabling the delivery of high-impact data products and capabilities to our federated domain squads.
As a Data Business Analyst, you’ll work closely with both technical and business teams to translate business and technical requirements into actionable documentation, reusable templates, and clear backlog items. You’ll manage intake and triage, ensure backlog readiness, and bring business analysis rigor to technical delivery—enabling data-driven decision-making and supporting Jetstar’s strategic growth.
Key responsibilities of the role include:
- Business Requirements & Discovery, leading requirements gathering for Hub initiatives, facilitate discovery sessions and translating business needs into actionable specifications.
- Data Lineage and Interface Documentation. Document data movement through the organization with data lineage maps, system interface specifications, and process flows.
- Manage intake for Hub initiatives, assess requests for scope and complexity, and ensure backlog items meet Definition of Ready before sprint planning.
Create and maintain documentation standards, templates, and reusable patterns. - Build a central repository of guidelines and best practices, documentation templates, knowledge repository, onboarding materials.
- Build relationships across Hub chapters and domain squads. Act as a bridge between technical and business stakeholders, facilitating workshops and maintaining alignment.
- Coordination across teams, facilitated workshops, communication channels.
To be considered for this role, you will have:
- 5+ years’ experience as a Data Business Analyst in Data Engineering or Data Warehousing environments.
- Strong SQL skills for data discovery, validation, and troubleshooting.
- Experience capturing and documenting requirements for both technical and business stakeholders.
- Experience with agile delivery, backlog management, and Definition of Ready.
- Strong documentation skills with the ability to create clear, reusable artifacts.
- Experience with cloud data platforms (e.g., Snowflake, Databricks or similar).
- Experience with BI and visualisation tools (e.g., Power BI).
- Tertiary degree or equivalent experience in a highly analytical discipline (e.g., computer science, data science, statistics, mathematics or related quantitative field) highly desirable.
- Professional cloud platform certifications (AWS, Azure, Google Cloud) and ITIL Expert or similar advanced service management certification preferred.
Applications close on the 23rd of January
Your life at Jetstar is unlike any other..
Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to take-off with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s take-off together!
