At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewGlobal Repair Services Operations provide the product repair support for warranty and non warranty for the Motorola Solutions Products in the region. Currently, the Repair Operations support multiple countries within the regions. Our goal is to provide a seamless experience to Motorola Solutions customers in the moment that matters.
Job Description
The Role & Responsivities as below but not limited:
Data Collection & Management: Gather data from internal sources within the Oracle Greenfield system. Maintain and organize datasets to ensure accuracy and completeness.
Data Cleaning & Preparation: Identify and correct data quality issues (e.g., duplicates, missing values, inconsistent formats). Transform raw data into structured, usable formats to support the AI Diagnose Project.
Data Analysis: Perform exploratory and statistical analyses to identify trends, patterns, and anomalies. Track repair metrics and prepare model data for AI retraining to support the AI predictive module.
Data Visualization and Reporting: Develop and present model data reports for AI retraining using tools such as Excel and Google Sheets, clearly showcasing findings from sample repair data. Prepare written reports and visual summaries of sample repair data to aid decision-making.
Collaboration & Support: Work closely with cross-functional teams including Global Services Engineering, IT, and Operations. Participate in User Acceptance Testing (UAT) for the project and support project implementation and Go-Live.
Basic Requirements
Diploma or Bachelor’s degree in Information Technology, Data Analytics, Statistics, Computer Science, Economics, or related field
Proficiency in Excel or Google Sheets
Knowledge of data visualization tools such as Tableau will be an added advantage
Strong analytical and problem-solving skills
Excellent written and verbal communication skills in English
Attention to detail and ability to work with large datasets
Minimum internship duration of 4 months
Able to start in October 2025
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Travel RequirementsNone
Relocation ProvidedDomestic
Position TypeInternReferral Payment PlanNo
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
