Creative Operations Specialist

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn for a Creative Operations Specialist. This role will report to the Executive Manager Marketing Delivery.

A bit about your role

As the Creative Operations Specialist, you will play a central role in coordinating the delivery of creative and digital projects across internal teams and agency partners. This is a hands-on role that brings structure and momentum to a fast-paced environment, helping to triage requests, manage workflows and ensure campaigns move smoothly from briefing to go-live.

You will be responsible for scheduling and resourcing across the internal creative team, mapping processes and ensuring all approvals are in place within a highly regulated space. Your work will span creative, design and media agency coordination, with a strong focus on optimising delivery and maintaining visibility across multiple workstreams. This role is ideal for someone who thrives on organisation, enjoys solving problems, and brings clarity to complex workflows.

A bit about you

The successful candidate will bring strong experience in creative production, marketing or digital, with a solid understanding of trafficking, triage and resource management. You are confident working with internal teams and external agencies, and have a natural ability to prioritise, communicate clearly and keep things moving. This role is ideal for an agency Creative Services, Resource or Traffic Manager looking to make the move client Side.

You are detail-oriented and solutions-focused, with a good working knowledge of digital workflow tools such as Monday.com or Jira. Your collaborative mindset and ability to manage competing priorities will help ensure creative delivery is efficient, aligned and purposeful. With your calm approach and strong stakeholder engagement skills, you’ll help shape a creative function that’s agile, responsive and ready to deliver.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Thursday, 11th September 2025.

To be eligible for this role, you must have full working rights in Australia.