Superside is redefining creative operations with AI-powered automation, streamlined workflows, and a scalable, high-impact model that challenges traditional agencies. As Creative Operations Director, you’ll lead the strategy, tools, and processes that enable our teams to deliver world-class creative services efficiently. This role is a blend of strategy, execution, and leadership. You’ll optimize creative workflows, implement automation, and develop scalable solutions that enhance speed, quality, and collaboration. As Superside continues to grow, you’ll play a key role in ensuring our creative operations evolve to meet the demands of global brands.
What You'll Be Doing
- Lead the selection and implementation of creative tools like Figma, Adobe Suite, Asana, and AI-powered automation solutions.
- Develop and refine creative workflows for briefing, quality assurance, and asset delivery to improve efficiency.
- Standardize creative templates, best practices, and processes that enhance scalability.
- Leverage AI and automation to streamline production without sacrificing creative excellence.
- Establish and track performance metrics to drive operational improvements.
- Collaborate with Creative, Project Management, and Leadership teams to align priorities and enhance customer experience.
- Build and develop a high-performing, globally distributed team, setting clear goals and driving execution.
- Foster a data-driven decision-making culture that encourages efficiency, speed, and continuous improvement.
What You'll Need to Succeed
- Proven success in creative and delivery operations, with experience leading teams in a fast-paced, global environment.
- Deep understanding of creative workflows, tools, and industry best practices.
- Hands-on experience with AI-powered creative tools and automation solutions in a business context.
- Strong ability to build, implement, and own scalable processes that balance speed and quality.
- A mindset focused on automation and efficiency, solving problems with tools rather than increasing headcount.
- Exceptional stakeholder management skills, with experience working cross-functionally.
- Inspirational leadership qualities, with a track record of hiring, developing, and leading high-performance teams.
- Strategic and analytical thinking, with a customer-centric approach to decision-making.
- Resilient and adaptable, able to navigate challenges and push creative operations forward.
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