Counsellor (Telehealth)

At Healthcare Australia (HCA), we are united by a shared commitment: to drive innovation and excellence in the healthcare sector. As Australia's largest specialist healthcare workforce provider, we are shaping the future of care through strategic transformation and a relentless focus on improvement. This is more than just a job; it is an opportunity to lead change that will create a profound and positive impact.

As a Counsellor within HCA’s expanding Telehealth Services, you will play a pivotal role in supporting a growing and diverse client group.

Day to day you will:

• Deliver evidence‑based therapeutic counselling via telehealth and in‑clinic sessions (Carlton).
• Manage a professional caseload with ethical, trauma‑informed practice.
• Conduct intake, assessment, risk identification and follow‑up.
• Refer clients to internal and external supports when appropriate.
• Work 1–2 days per week (casual) between 9am–5pm, with strong potential for long‑term ongoing work.

Let’s talk about you!

To take up this opportunity, you’ll bring full ongoing accreditation with a recognised national counselling registration board such as ARCAP or equivalent, along with a minimum of 2 years’ full‑time counselling experience. You’ll have tertiary qualifications in counselling or a similar discipline and experience supporting clients dealing with bereavement, separation and relationship issues, and drug and alcohol concerns.
Your understanding of culturally appropriate practice, trauma‑informed care, inclusive service delivery, and the broader health and community service system will be key to success in this role. Naturally, you will be a compassionate, client‑centred practitioner with strong communication skills and a collaborative approach.

Why join HCA?

Bring your passion to HCA and be rewarded with:

• Work Life Leave – 5 additional days off after 1 year (once annual leave is used)
• Birthday Leave – a paid day off to celebrate your special day
• Discounted BUPA Private Health Insurance – 7% saving
• 24/7 access to immediate mental health and counselling support (EAP)
• Be part of a respected Australian organisation with over 1,000 healthcare professionals
• Access discounts through the HCA Hub (retail, leisure & lifestyle partners)
• Salary packaging options including novated leasing via Smartgroup
• Supportive, inclusive environment with meaningful work every day

If helping others drives you and you’re seeking a role where your work truly matters, we’d love to hear from you!

Interested? Apply today!

If you have any questions, please contact Jeannie Agbayani at [email protected]

Veterans are encouraged to apply.
At HCA we are committed to embracing diversity and providing a safe and inclusive working environment for all.