Controls and Assurance Lead, L1 Risk

The Controls & Assurance Lead – L1 Risk drives risk maturity, control effectiveness, and process improvement across the personal and motor lending value chain. Reporting to the Head of Risk and Operational Excellence, the role leads first-line risk initiatives to strengthen controls, improve efficiency, and deliver strong customer and compliance outcomes.
 

The role partners with key stakeholders to ensure robust, data-driven operations aligned to strategy, embedding a culture of accountability and continuous improvement.
 

Let’s look at some key responsibilities:

In this role, you’ll lead and execute the control framework activities within the Business Unit, including RCSA, control testing, KRIs, and governance reporting. You’ll work closely with business teams to embed Latitude’s RMF, uplift control effectiveness, and support compliance with regulatory obligations.

• Facilitate continuous RCSA activities, ensuring controls are complete, accurate, and aligned to risk appetite.

• Plan and execute control testing for design and operating effectiveness;

• Incident & Issue Management support remediation of gaps, including deep root cause analysis to identify control gaps and process improvement opportunities.

• Maintain audit-ready risk registers, control libraries, testing evidence, and governance documentation.

• Conduct risk assessments for change initiatives and confirm pre- implementation control readiness.

• Coordinate compliance attestations and monitoring; track and report remediation of findings.

• Partner with Compliance and Legal to interpret regulatory changes and support implementation.

• Prepare concise risk and control reporting for leadership and committees, with clear insights and actions.

• Collaborate with the Incident Lead to convert incident themes into durable control improvements.
   

Ideally, we're looking for the following: 
Let’s look at you:

• Bachelor’s degree in business, Finance, Risk Management, or related discipline (mandatory).

• Minimum 5 years’ experience in operational risk, compliance, or audit within financial services, preferably consumer lending products.

• Demonstrated experience leading operational improvement or transformation programs.

• Extensive experience within a regulated environment, ideally under ASIC, and other regulatory requirements relevant to consumer finance / financial services across
  Australia and New Zealand.

• Proven expertise in process improvement methodologies

• Demonstrated ability to design and implement robust operational controls that enhance efficiency and reduce risk.

• Advanced analytical and problem-solving skills, with experience using data and metrics to drive business decisions.

• Strategic thinker with a hands-on, delivery-oriented approach.

• Excellent stakeholder engagement and influencing skills across all levels of the organisation.

• Ability to lead cross-functional teams and drive alignment on complex issues

•  Strong communication skills with the ability to translate operational insights into actionable business strategies
   

Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident you’d be a good fit, we’d love to hear from you!

• Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days

•  Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave

• Yearly salary reviews.

Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, pursue excellence, win together and create tomorrow

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.