ODIN is the global leader in Australian mortgage broking and tax services for Australian expats and overseas investors. We operate an ACL-regulated, TPB-registered multi-practice model spanning mortgages, tax, and conveyancing, with offices in Hong Kong, Singapore, Nepal, and Australia. Our loan book sits at AU$640M and growing. Our clients are high-income Australian expats making some of the most consequential financial decisions of their lives — we take the trust that implies seriously.
Our ValuesAt Odin, we operate with high ownership, deep accountability, and an obsession with delivering exceptional customer experiences.
We don’t wait to be told what to do. We act like owners, improve every day, and deliver WOW moments for clients and partners.
If this resonates with how you approach your work, we’d love to hear from you.
This is not a traditional “maintain-the-policy” compliance role — it’s a high-impact remediation and transformation project inside a fast-scaling, cross-border financial services business.
At Odin, we operate across mortgages, tax, and conveyancing, supporting Australian expats making complex property and financial decisions from overseas. As the business scales, so does the importance of building a regulator-credible compliance environment that is operationally embedded — not reactive, fragmented, or checkbox-driven.
About the RoleThe Compliance Project Manager is responsible for leading ODIN’s compliance remediation and uplift programme across mortgage broking, tax, and conveyancing operations, with a strong focus on Australian credit licence obligations and cross-border compliance.
This is a highly operational, execution-focused role — not a passive advisory position. You will work closely with leadership, offshore teams, aggregators, and external stakeholders to identify compliance gaps, implement remediation initiatives, and build scalable compliance frameworks across the business.
You’ll lead projects across responsible lending, AML/CTF, privacy, loan file auditing, offshore scope-of-practice controls, incident management, and compliance reporting. Success in this role requires strong project management discipline, regulatory understanding, and practical commercial judgment.
Key Responsibilities:- Lead the end-to-end compliance remediation programme across ODIN's mortgage broking, tax, and conveyancing practices, with a primary focus on the Australian credit licence obligations.
- Conduct a full diagnostic against RG209 (responsible lending), RG273 (best interests duty), NCCP Act, AML/CTF Act, Privacy Act 1988, and aggregator & lender policies; produce a prioritised remediation roadmap.
- Design and operationalise the loan file audit framework, including offshore team scope-of-practice rules that align with the aggregator and lender accreditation requirements.
- Lead the AML/CTF program uplift for ODIN's cross-border client base: KYC, VOI, customer due diligence, ongoing monitoring, and suspicious matter reporting.
- Own the privacy and cross-border data handling remediation, including Australian Privacy Principles compliance for offshore staff access to client data overseas.
- As required, coordinate with internal or independent review engagement: scope definition, document preparation, findings response, and remediation evidence packaging.
- Liaise directly with the aggregator compliance team, lender representatives, and external counsel on material compliance matters and grey-area regulatory interpretations.
- Partner with and progressively transfer operational ownership to the permanent compliance team through structured training, documentation, and shadow execution.
- Establish ODIN's compliance management system: policies, registers, incident framework, training programs, and reporting cadence to leadership and the board.
- Advise the executive team on emerging regulatory risk, sign off on marketing and conduct risk for live campaigns, and represent ODIN in regulator-facing matters as required.
RequirementsRequired Experience
- 5+ years in Australian financial services compliance, with at least 2 years specifically in mortgage broking, aggregator, or non-bank lender environments.
- Hands-on ownership of responsible lending (NCCP, RG209) and best interests duty (RG273) compliance, including loan file audit programs and broker oversight frameworks.
- Direct experience with AML/CTF Act compliance, AUSTRAC reporting, KYC/VOI program design, and customer due diligence for cross-border clients.
- Demonstrated experience working with aggregator compliance functions and lender accreditation requirements.
- Track record managing compliance for businesses with offshored operations (China, India, Nepal, Philippines or similar) including third-party risk, data security, and scope-of-practice frameworks.
- Prior experience leading compliance remediation programs in response to ASIC review, Big 4 audit findings, or aggregator-mandated uplift.
- Familiarity with the Australian expat mortgage segment or cross-border lending.
- Australian Privacy Principles (APP) expertise, including cross-border data transfer obligations and breach response.
- Prior contractor or independent consultant experience — comfortable with fractional engagement model and outcome-based delivery.
- Existing relationships within the Australian broker compliance community.
- Bachelor's degree in Law, Finance, Business, or a related discipline.
- Compliance certification preferred: GRCP, ICA Diploma in Compliance, CAMS (for AML/CTF), or equivalent.
- Australia-based with the ability to work remotely with overseas travel internationally when required.
- Australian Credit Licence Responsible Manager-eligible experience preferred (though this role does not carry the RM title)
- Diploma of Finance and Mortgage Broking Management (FNS50322) or Certificate IV in Finance and Mortgage Broking (FNS40821) preferred
- Deep regulatory knowledge of the AU credit and AML/CTF framework: NCCP Act, ASIC RG209, RG273, RG234, AML/CTF Act, Privacy Act 1988.
- Loan file audit and remediation methodology — able to design a sampling framework, conduct file reviews, identify systemic issues, and document corrective actions.
- Project management discipline — can run a 6-12 month remediation roadmap with phases, owners, milestones, and evidence packaging.
- Stakeholder management across regulators, aggregators, lenders, executives, and offshore operational teams.
- Strong written communication — able to produce regulator-credible compliance documentation, board-ready risk reports, and operational SOPs.
- Comfort operating in regulatory grey areas (offshore liabilities disclosure, cross-border KYC, non-resident broker scope of practice) with sound risk judgment.
- High integrity and discretion; comfortable holding lines with senior executives when commercial pressure conflicts with compliance risk.
- Comfort using AI, automation, and technology-enabled workflows to improve compliance operations and efficiency rather than insisting on fully manual processes.
