Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job DescriptionAs Commercial Manager, you will lead the end‑to‑end commercial management of panel contracts, driving value for money, performance excellence and strong contractor relationships.
Key responsibilities include:
- Manage commercial and contractual aspects of panel contracts across the full lifecycle, ensuring compliance with contractual, legislative and governance requirements.
- Drive value for money through robust performance monitoring, efficiency initiatives and continuous improvement.
- Establish, monitor and report on contractor performance, including cost, quality, productivity and delivery against agreed KPIs.
- Provide commercial oversight and quality assurance to ensure contract outputs meet required standards and specifications.
- Identify, assess and manage commercial and contractual risks, implementing effective mitigation strategies.
- Interpret contract conditions and provide advice on variations, claims, disputes and commercial matters.
- Build strong, collaborative relationships with panel contractors and internal stakeholders to support planning, delivery and issue resolution.
To be successful in this role, you will bring strong commercial acumen and experience managing complex contracts in an infrastructure or asset‑intensive environment.
You will have:
- Demonstrated experience in commercial or contract management, ideally within infrastructure, construction or public sector environments.
- Strong knowledge of contract administration, risk management and performance assurance frameworks.
- Proven ability to drive value for money and continuous improvement through data‑driven performance management.
- Experience interpreting complex contracts and advising on variations, claims and dispute resolution.
- Excellent stakeholder management skills, with the ability to work collaboratively across multidisciplinary teams.
- Strong analytical, reporting and governance capabilities, including experience reporting to senior leadership or steering committees.
- Tertiary qualifications in commerce, business, law, engineering or a related discipline (or equivalent experience).
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
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