Comcast Xumo Operations Co-op

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast's global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.
Job Summary
Comcast's Drexel Co-op Program offers an exciting opportunity to gain hands-on experience, build lasting connections, and grow professionally in a dynamic and inclusive environment. This paid, 6-month immersive experience places students at the heart of our business, working alongside talented professionals on meaningful projects that contribute to real outcomes. As a trusted member of the team, you'll gain exposure to the inner workings of a global media and technology company while developing skills that will serve you well in any career path.
Job Description
Your experience will include:

• Hands-On Learning & Impactful Work: Tackle real business challenges, collaborate across teams, and contribute ideas that drive results from day one.

• Community, Connection & Giving Back: Build meaningful relationships through social events, peer engagement, and shared experiences. You'll also have the opportunity to give back through Team UP, Comcast's volunteer initiative, deepening your connection to both your community and your fellow students.

• Mentorship & Support: Receive guidance from experienced professionals through our dedicated mentorship program, helping you navigate your co-op and beyond.

• Professional Development: Participate in a custom onboarding experience, a curated learning series, and networking events designed to help you build new skills, explore career paths, and gain insights from professionals from across the organization.

At Comcast, we're committed to investing in the next generation of innovators and leaders. Our Co-op Program is a transformative experience designed to help you grow, connect, and take the next step in your professional journey.
Organization & Team Overview
Xumo, a joint venture between Comcast and Charter, was formed to develop and offer a next-generation streaming platform on a variety of branded 4K streaming devices and smart TVs. Powered by Comcast's global technology platform, Xumo devices and services feature an entertainment experience designed to make it easy for consumers to find and enjoy their favorite streaming content through a world-class user interface and voice search, and for partners to meaningfully connect and engage with millions of consumers.
The Xumo Program Governance team is responsible for several operational functions including customer support, data privacy, and product roadmap. We support, and work very closely with, a wide range of stakeholders including product, engineering, business development, legal, and finance. Our team is made up of 5 members and rolls up to the broader Strategy & Operations organization. Primary objectives of our team are to 1) ensure the business is running effectively, 2) build out process where needed, and 3) drive the prioritization and delivery of the product roadmap.
Role Description
Are you ready to help shape the future of streaming technology? Join the Xumo Program Governance team and contribute to a fast-paced, innovative environment where your ideas matter and your work drives real impact. As a co-op, you'll gain hands-on experience across customer experience, data privacy, and product delivery-supporting initiatives that improve operations, ensure regulatory compliance, and guide strategic decision-making for one of the most exciting platforms in digital entertainment.
You'll analyze support data to uncover opportunities for automation and workflow improvements, review product features to ensure privacy-by-design, and assist in coordinating roadmap execution. Your work will help streamline processes, deliver secure and user-centered experiences, and bring fresh perspective to a team that values curiosity and innovation.
Job Responsibilities
Responsibilities will vary based on your interest and needs of the business, but could include the following:

• Customer Experience

• Analyze support data to uncover pain points and recommend improvements

• Contribute to automation and self-service initiatives to enhance responsiveness

• Support workflow optimization to improve user satisfaction

• Privacy Compliance

• Review product features and data flows for alignment with privacy regulations (e.g., GDPR, CCPA)

• Help document and communicate privacy practices across teams

• Promote privacy-by-design principles in product development

• Product Delivery & Program Management

• Assist in coordinating roadmap activities and tracking key milestones

• Support cross-functional collaboration to ensure timely execution

• Help visualize priorities and trade-offs using structured frameworks

• Other duties and responsibilities as assigned.

Preferred Skills

• Strong Communication: Able to clearly express ideas and collaborate across teams

• Analytical Thinking: Comfortable working with data to identify trends and support decisions

• Attention to Detail: Accurate in tracking tasks, reviewing documentation, and reporting

• Project Coordination: Experience managing timelines or group projects (academic or extracurricular)

• Technical Proficiency: Familiar with tools like Excel, PowerPoint, and collaboration platforms

• Curiosity & Initiative: Interest in governance, operations, and a proactive approach to learning

• Preferred Majors: Business Administration, Communications, Operations Management

Minimum Qualifications and Eligibility Requirements

• Currently pursuing a bachelor's degree from Drexel University, with a cooperative learning track.

• Available to work 40 hours per week for 6 months starting March 30, 2026, through September 18, 2026.

• Authorized to work in the United States with no current or future sponsorship needs

• Available to report in-person to the work location on the job posting

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Relationship Building; Professional Etiquette; Accountability; Teamwork; Communication; Resilience
Salary:
Base Pay: $23.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Relevant Work Experience
0-2 Years