About Omniscient Digital
Omniscient Digital is an organic growth agency that helps B2B software companies turn content and SEO into growth channels. We support major B2B software companies like SAP, Adobe, Loom, Hotjar, Jasper, 360Learning, Smartling, and more.
Our work has been featured on websites like HubSpot, Shopify, Semrush, Intercom, and CXL, and our strategies are used by many of the top content marketing teams worldwide.
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Omniscient Digital is an organic growth agency helping B2B software companies turn content and SEO into growth channels. We’ve helped build content and SEO programs for companies like Jasper, Adobe, Loom, Order.co, Vendr, Hotjar, and more.
Our work has been featured on websites like HubSpot, Shopify, Intercom, and CXL, and our strategies are used by many of the top content marketing teams around the world.
Our team is 100% remote. Learn about the core values that drive how we work and build a company.
About this role
Omniscient Digital is growing quickly, and we deeply believe in our commitment never to compromise content quality. It’s what differentiates us from other agencies. Writing great content requires great writers.
We’re taking on an increasing number of technical clients and are seeking a stellar writer with expertise in technical writing to create exceptional content for these clients. We’re seeking a writer with experience working with or writing on topics related to cloud calling and VOIP.
*Please note that we don’t work with writers who subcontract their work.
Responsibilities:
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Create blog content (and potentially other types of marketing content) that appeals to:
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Technical audiences such as cloud architects, providing value through in-depth insights, practical examples, and best practices
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Semi-technical audiences like IT managers, VPs of Cloud and other decision-makers, focusing on strategy, business alignment, and high-level decision-making frameworks, while still acknowledging their subject matter expertise
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Ensure projects are completed on time and meet quality standards
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Implement comprehensive technical documentation, feedback, and changes whenever possible
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Use company brand voice and messaging for written pieces to reinforce company culture
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QA content for errors
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Collaborate with fellow technical communicators to develop new approaches for creating more precise and engaging content for the company
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Suggest best practices and optimizations throughout content generation projects
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Manage complex information and multiple projects within content specifications and budget restrictions
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Use previously selected fonts and other typographic elements
Job Qualifications and Technical Skill Sets:
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2+ years of experience writing marketing content on the cloud. You can supplement your topic knowledge with thorough research to write content that aligns with our client’s expectations and speaks to their audience. You have the chops to deliver in-depth, practical info to advanced audiences like cloud engineers, but you’re just as capable of toning down technical details to communicate business value to decision-makers like CTOs and CFOs.
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Familiarity with cloud-related topics. You understand cloud computing fundamentals like cloud service models (e.g., IaaS, PaaS, SaaS) and deployment models (e.g., public, private, hybrid, multi-cloud). More importantly, your knowledge extends to subtopics like the following:
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VOIP and cloud communication technology
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Contact Center as a Service (CCaaS)
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Unified Communications as a Service (UCaaS)
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Excellent written and verbal communication skills, and healthy analytical and critical thinking skills. You turn complex cloud-related concepts into compelling narratives. You’re skilled at finding the story within complicated topics and can capture our client’s brand voice in every piece of writing.
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SEO experience. You’re not new to marketing and understand the various considerations that inform a piece of SEO content. You know how to search-optimize your content without sacrificing quality, and can balance the needs of both your client and reader.
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Experience interviewing subject matter experts. You’re comfortable independently conducting SME interviews to add industry opinion and narrative to your content. You know how to draft questions to get the information you need and how to structure stories around the answers.
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Time management and organizational skills. You always meet your deadlines—or communicate in advance when you may need a deadline pushed back.
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Positive attitude. You’re kind, passionate, curious, and friendly! You’re open to exploring new ideas, keep updated on trending topics in the cloud technology space, and feel passionately about crafting excellent content. You welcome feedback and love learning how to improve your craft.
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Experience with both print and digital media formats. You’re also proficient in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat.
Other Preferred Qualifications:
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Hands-on experience with the cloud. Beyond writing, it’s a bonus if you have real-world experience with cloud architecture, cloud engineering, or similar.
Portfolio
A recent portfolio with technical writing experience is a must. Please submit 3-5 sample articles that have been published within the past three years for consideration, at least 2 of which relate to the cloud. Older samples will be accepted only if accompanied by newer works.
Our hiring process
We read every application and do our best to get back to each applicant within a few weeks of submission. However, response times may vary depending on the time of year, number of applicants, and other factors.
Note: We’re urgently hiring for this role. If we’re interested in moving forward with your application, we’ll likely reach out sooner via email.
Ready to apply?
Keep scrolling to submit your information. We’re excited to meet you! 😎
Confidence can sometimes hold us back from applying for a job. But there’s no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if the idea of this role excites you.
