Cloud Optimization & FinOps Content Writer (Freelance, Contract)

Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.

About this role

Omniscient Digital is growing quickly, and we deeply believe in our commitment never to compromise content quality. It’s what differentiates us from other agencies. Writing great content requires great writers.

We’re seeking a stellar technical writer with expertise in advanced cloud optimization topics. These may include cloud cost management, FinOps practices, budgeting and forecasting, commitment management, usage monitoring, and the cross-functional challenges of aligning engineering and finance teams around cloud spend. The application passcode is cloud ops value.

*Please note that we don’t work with writers who subcontract their work.

Responsibilities:

• Create blog content (and potentially other types of marketing content) that appeals to: 

  • Technical audiences, such as cloud architects, providing value through in-depth insights, practical examples, and best practices

  • Semi-technical audiences like IT managers, VPs of Cloud, and other decision-makers, focusing on strategy, business alignment, and high-level decision-making frameworks, while still acknowledging their subject matter expertise

• Ensure projects are completed on time and meet quality standards

• Implement comprehensive technical documentation, feedback, and changes whenever possible

• Use company brand voice and messaging for written pieces to reinforce company culture

• QA content for errors

• Collaborate with fellow technical communicators to develop new approaches for creating more precise and engaging content for the company

• Suggest best practices and optimizations throughout content generation projects

• Manage complex information and multiple projects within content specifications and budget restrictions

Job Qualifications and Technical Skill Sets:

• 3+ years of experience in a cloud-related role. You bring hands-on knowledge from working as a FinOps practitioner, cloud engineer, platform operations lead, cloud analyst, or a similar role. You use that real-world experience to inform content that resonates with both technical teams and business stakeholders like VPs of Cloud or Finance.

• 2+ years of experience in content writing. In addition to using your subject matter expertise, you can dive deep into cloud spend topics through research and interviews. You can explain concepts like commitment management, budget guardrails, usage rightsizing, and cost anomaly detection in clear, actionable terms.

• Familiarity with cloud optimization challenges and FinOps frameworks. You understand how organizations apply principles like showback/chargeback, cross-team collaboration, and cloud spend accountability using tools and practices aligned with the FinOps Foundation or similar operational models.

• Excellent written and verbal communication skills, and healthy analytical and critical thinking skills. You turn complex cloud-related concepts into compelling narratives. You’re skilled at finding the story within complicated topics and can capture our client’s brand voice in every piece of writing.

• SEO experience. You’re not new to marketing and understand the various considerations that inform a piece of  SEO content. You know how to search-optimize your content without sacrificing quality, and can balance the needs of both your client and reader. 

• Experience interviewing subject matter experts. You’re comfortable independently conducting SME interviews to add industry opinion and narrative to your content. You know how to draft questions to get the information you need and how to structure stories around the answers.

• Time management and organizational skills. You always meet your deadlines—or communicate in advance when you may need a deadline pushed back. 

• Positive attitude. You’re kind, passionate, curious, and friendly! You’re open to exploring new ideas, keep updated on trending topics in the cloud technology space, and feel passionately about crafting excellent content. You welcome feedback and love learning how to improve your craft. 

• Experience with both print and digital media formats. You’re also proficient in word processor programs such as Microsoft Word and Google Docs and PDF software such as Adobe Acrobat.  

Portfolio

A recent portfolio with technical writing experience is a must. Please submit 3–5 sample articles that have been published within the past three years for consideration, at least 2 of which relate to cloud optimization or FinOps. Older samples will be accepted only if accompanied by newer works.

Our hiring process

We read every application and aim to get back to you within a few weeks of submission. Response times may vary depending on the time of year, number of applicants, and other factors. If we’re interested in moving forward with your application, we’ll reach out via email.

Ready to apply?

Keep scrolling to submit your information. We’re excited to meet you!

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We know the confidence gap and imposter syndrome (yes, we have it, too) can sometimes hold us back from applying for a job. But there’s no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if the idea of this role excites you.

Omniscient Digital is an equal opportunity employer. We ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.

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About Omniscient Digital

Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.

We pride ourselves on being lean, agile, and experimental. Our team thrives on R&D and innovation, always exploring the smartest ways to deliver exceptional results. We believe in a culture of building and shipping — whether it’s client deliverables, new services, or internal tools that keep us ahead of the game.

If you’re looking for a role where you’ll tackle challenging problems, work with ambitious brands, and help shape the future of organic growth, let’s talk.

Learn about the principles that drive how we work and build a company.

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