Leads and develops a team of clinical experts, including Ultrasound Cardiovascular clinical and workflow specialist, providing coaching, performance direction, and mentorship to ensure delivery market leading Ultrasound solutions, regulatory compliance, and achievement of organizational goals.
Guides and develops employees to achieve organizational goals and ensure compliance with industry regulations, all while fostering a culture of impact with care.
Develops advanced training modules and educational materials that enhance clinical proficiency and user satisfaction, supporting effective onboarding and continuous professional development.
Communicates effectively and persuasively with clinical end-users, delivering impactful training sessions, technical support, and educational resources that promote proficient use of Philips' products and services.
Documents meticulously and provides detailed reporting on application implementations, ensuring accuracy and completeness to support seamless project management and regulatory compliance.
Adapts Philips' clinical applications to intricately meet diverse customer specifications and operational complexities, ensuring seamless integration and optimal performance in healthcare settings.
Ensures strict adherence to regulatory standards and internal protocols throughout all post-sales stages of application deployment, ensuring compliance and safeguarding patient safety, working under limited supervision.
Analyzes complex clinical workflows and operational procedures with meticulous detail, conducting thorough post-sales assessments to pinpoint inefficiencies and opportunities for enhancing the effectiveness of Philips' applications.
Applies advanced clinical knowledge and technical expertise to provide authoritative guidance and support, facilitating the successful implementation and utilization of Philips' products and services.
Cultivates strategic alliances and fosters collaborative relationships with healthcare professionals, specialists, and key stakeholders, driving engagement and ensuring successful application deployments.
Evaluates continuously and optimizes Philips' clinical applications based on user feedback, performance metrics, and industry benchmarks to drive ongoing improvement and innovation.
Consults strategically with healthcare providers and organizational leaders to streamline workflows and maximize the efficacy of Philips' applications, offering tailored insights and solutions to address specific clinical challenges.
To succeed in this role, you should have the following skills and experience:
Bachelor's/ Master's Degree in Business Administration, Marketing, Sales Management or clinical field.
Minimum 8 years of experience in areas such as Clinical Applications, Business Development, Clinical Sales, Sales Support or equivalent.
Strong presenter with excellent communication and interpersonal skills, comparable to high-performing modality sales specialists.
Solid understanding of the healthcare market, clinical environments, and medical workflows.
Ability to work independently as a high-performing individual contributor while collaborating effectively with cross-functional teams.
Strong problem-solving skills with a proactive, solutions-oriented mindset.
Excellent time management and organizational skills, with the ability to manage multiple tasks and priorities under pressure.
Customer-centric attitude with a focus on delivering value and building trusted relationships.
Adaptability and resilience in dynamic, fast-paced healthcare environments.
High level of emotional intelligence and cultural sensitivity when working with diverse clinical teams and stakeholders.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.
Philips Melbourne, Victoria, AUS Office
Melbourne, Australia
