Claims Consultant (General Insurance)

Company:Marsh

Description:

We are seeking a candidate to join our Public Sector claims team at Marsh Australia in the role of Claims Consultant. This role will be based in our Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is integral to the delivery of claims management services to our clients. You will handle a portfolio of general insurance claims for Local Government clients, with a focus on liability claims.

We will count on you to:

• Manage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims;
• Conduct accurate reserving, claims investigation, manage claims costs, and negotiate with various third parties;
• Build and maintain rapport with clients;
• Foster relationships with internal and external stakeholders, including brokers, underwriters, and reinsurers.

What you need to have:

• Good written and oral communication skills;
• A strong customer service approach;
• The ability to remain calm under pressure and be able to work flexibly when required;
• The ability to work in Australia.
• We are open to receiving applications from candidates new to the industry, as well as experienced candidates. Salary will be dependent on experience.

What makes you stand out:

The following, while not required, would be highly regarded:

• Previous experience managing public liability / casualty claims;
• Relevant tertiary qualifications, such as Law, Business/Commerce, Loss Adjusting or ANZIIF studies;
• Previous client facing experience.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About MARSH:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.