Claims and Well-being Specialist

With a proud history dating back almost 140 years, the Bosch Group now employs well over 400,000 people across 150 countries worldwide and has been carbon neutral since 2020. As a leading global supplier of technology and services, Bosch invests in billions of EUROS on research and development.  Bosch is working on tomorrow’s key technologies today. Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 94% held by a charitable trust. Bosch is a rather remarkable company.​

At Bosch, we take pride in fostering a supportive and inclusive workplace that prioritises the health, safety, and well-being of our employees. We are seeking a dedicated Care and Well-being specialist to join our team and drive impactful initiatives that promote a positive and thriving work environment.

Position Overview
We are seeking a dedicated and experienced Care and Well-being Specialist to join our team. In this role, you will be responsible for managing Income Protection and Workers' Compensation claims, facilitating effective return-to-work processes, and promoting health and well-being initiatives across the organisation.​ This is a permanent, full-time position based at our headquarters in Clayton.

Key Responsibilities

• Govern and manage all claim activities for Income Protection and Workers' Compensation in accordance with local jurisdiction and Victorian Self Insurance Requirements.
• Developing and implementing strategies to enhance return-to-work outcomes for injured associates, ensuring compliance with policies, procedures, and legislative requirements.
• Providing support and guidance to associates with non-work-related injuries, assisting them and their managers in achieving optimal recovery and return-to-work outcomes.
• Collaborating with internal clients and external stakeholders to build effective relationships that support injury management, claims processing, and health and well-being initiatives.
• Maintaining up-to-date knowledge of workers' compensation legislation, regulations, and best practices, ensuring all activities align with Bosch procedures and legislative requirements.
• Coordinating day-to-day claims management duties, including attending conciliations, conferences, and court proceedings as required.
• Preparing and executing Self Insurance Audits, ensuring compliance with all regulatory requirements.
• Providing visibility of workers' compensation, injury management, and income protection performance through accurate statistical reporting.
• Actively seeking opportunities to enhance Bosch's claims and injury management processes, driving continuous improvement.
• Ensuring effective and compliant processing of all costs associated with Self Insurance and Bosch procedures.​

We are looking for a conscientious professional with the ability to work across multiple business units, manage diverse topics and priorities, establish effective relationships across all levels of an organisation.

To be considered for this position you are required to meet the following criteria:

• Certificate of accreditation as a Return-To-Work Coordinator.
• Proven experience in self-insurance claims management and injury management.
• Strong stakeholder engagement and communication skills, (written, verbal and presentation) with the ability to provide accurate and timely advice to the business.
• Excellent time management and organisational skills.
• Proficiency in MS Office and claims / injury management systems (e.g., Solv).
• Expertise in regulatory reporting requirements, particularly WorkSafe SI requirements.
• Presentation and coaching skills, with experience attending conciliation conferences.
• Willingness to travel between worksites and attend industry forums as required.​

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential!

We offer our employees:

• The ability to work flexibly
• Training and development programs to help you reach your full potential
• 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
• Superannuation on unpaid Parental Leave
• The option to purchase additional annual leave
• A wide range of Health and Well-being programs
• Support and counselling services with work or personal matters through our Employee Assistance Program
• Up to 50 weeks Income Protection for permanent employees
• Diverse and exciting career opportunities, both local and international
• Discounts on Bosch products and as well as products from affiliated brands

Your application

We are committed to building a sustainable, inclusive, and diverse workforce in all its forms.  We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.

Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.

Bosch does not accept any agency submissions unless approval has been given by a member of the Bosch HR Team. All agency submissions must be submitted directly to Bosch HR. Potential candidates submitted by an agency directly to any Bosch employee or manager without Bosch HR approval will not be considered by Bosch. Bosch will not be liable for a recruitment fee in these circumstances. Any agency terms and conditions must be signed by Bosch HR indicating acceptance.