You are collaborative and enjoy solving analytical problems to help our team to reach highest potential
We are a team of big thinkers who are engineering the future of banking
Together we will build tomorrow’s bank today, using world-leading technology and innovation
Do work that matters
We're building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia’s future economy.
Our Software team are the brains behind Australia’s number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia. And you could be a part of that journey.
See yourself in our team
We are passionate about empowering businesses and individuals to succeed with the next horizon of technology to become the leading digital business bank in Australia. We also use technology to drive simplicity and better banking, an essential component of great customer service underpinning a strong emphasis on software development as a craft and the adoption of industry best engineering practices.
Within Retail Technology, you’ll be part of the Customer Service Channel Technology unit and Self Service experience crew, which owns the Gen AI chatbot and Voice Bot products. The team is responsible for delivering efficient experiences and capabilities to our customers through various channels such as digital, branch, and IVR.
As an Engineering Manager - Chapter Lead, you will be leading engineers that report to you, instilling a growth mindset and innovative ways of working. You’ll play an important role in steering the organisation by providing expert advice relating to technology, solution design and architecture, people leadership and hiring. You will bring a perfect blend of people management and technical expertise and will be responsible for shaping the evolution of the technical squad by contributing to the technology strategy, prioritising backlog, defining delivery roadmaps, and deciding which problems to invest in solving.
We’re interested in hearing from people who:
Have demonstrated experience in leading high-performing platform engineering teams with a solid technical background, balancing hands-on contributions, coaching, and leading delivery.
Actively embraces and integrates AI-driven solutions (including LLMs and agentic AI approaches) to enhance our engineering workflows and product capabilities.
Drives a true DevSecOps mindset, where engineering owns what they build and truly values customer feedback.
Effectively communicates engineering practices standards and consistent ways of working across squads and CBA that align to global best practice.
Stays updated with latest technologies, incorporating relevant innovations into team’s processes.
Promotes open communication and creates a safe working environment where our engineers’ voices are heard to achieve great outcomes for our organisation, our customers, and the community.
Constructively challenges the status quo while influencing stakeholders and building diverse and inclusive teams.
Tech Skills:
We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these will set you up for success in this team:
Hands-on experience with the technologies like C#, ASP.NET, .NET Core
Expertise with large-scale distributed systems, Microservices, and Rest API Integration
Working knowledge of public cloud engineering - AWS or Azure (preferred)
Solid understanding of AI technologies and their practical application in engineering
Understanding of DevSecOps practices and CI/CD pipeline - GitHub Actions, TeamCity, Octopus
Experience implementing robust engineering quality practices, including automated testing
Logging & monitoring - Open Telemetry, Prometheus, Grafana, Observe, CloudWatch
Security - Vault, SSL Certificates, OWASP
Working with us:
Whether you’re passionate about customer service, driven by software engineering, or called by creativity, a career with us is for you.
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. We’re looking for people who truly live our values: Care, Courage and Commitment and we’ll offer you great opportunities to develop your career with us.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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