Chapter Lead Engineering - EBB

• You are passionate, driven, flexible and collaborative

• We are a team of big thinkers who are engineering the future of banking

• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters

We're building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build Australia’s future economy.

Our Software team are the brains behind Australia’s number one banking app, Netbank, Cardless Cash, Comm Sec Pocket and Spend Tracker. We go beyond a passion for web and mobile development, creating reliable APIs at a unique scale in Australia. And you could be a part of that journey.

See yourself in our team

We are passionate about empowering businesses and individuals to succeed with the next horizon of technology – to become the leading digital business bank in Australia. We also use technology to drive simplicity and better banking, an essential component of great customer service underpinning a strong emphasis on software development as a craft and the adoption of industry best engineering practices.

This role will work within the Propositions crew in Everyday Business Banking. This crew is accountable for creating differentiated business propositions to deliver superior customer value and satisfaction, and this role will be at the forefront of building the roadmap of the future.
 

As a Senior Engineering Manager - Chapter Lead, you will be leading engineers that report to you, instilling a growth mindset and innovative ways of working. You’ll play an important role in steering the organisation by providing expert advice relating to technology, solution design and architecture, people leadership and hiring. You will bring a perfect blend of people management and technical expertise and will be responsible for shaping the evolution of the technical squad by contributing to the technology strategy, drafting quarterly crew memos, prioritising backlog, defining delivery roadmaps, and deciding which problems to invest in solving.

We’re interested in hearing from people who

• Have demonstrated experience in leading high-performing cross-functional engineering teams with a solid technical background, balancing hands-on contributions, coaching, and leading delivery.

• Provide technical delivery leadership for the entire stream of products including end to end software development

• Can provide technical mentoring with your squad and the wider engineering team.

• Have worked with a wide group of enablers, including user experience designers, customer operations, accessibility advocates and product owners.

• Effectively communicate engineering practice standards and consistent ways of working across squads and CBA that align to global best practice.

• Promote open communication and create a safe working environment where our engineers’ voices are heard to achieve great outcomes for our organisation, our customers and the community.

• Stay updated with latest technologies, incorporating relevant innovations into team’s processes.

• Foster a culture of continuous improvement and technical excellence.

• Constructively challenge the status quo while influencing stakeholders and building diverse and inclusive teams.

• Ready to lead/facilitate/support system and product design discussions

Tech Skills
 

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these will set you up for success in this team:

• Broad technical expertise including the ability to understand complex environments and knowledge of languages such as Java, .NET, or similar.

• Proven experience in leading teams/squads of full-lifecycle software engineers

• Experience in frontend frameworks such as ReactJS/ JavaScript / Next.js etc.

• Oversight over Mobile development, preferably some level of hands-on experience on iOS, Android app development

• Promote DevSecOps mindset within your chapter supported by world-class tools like ServiceNow.

• Experience in cloud engineering – AWS preferred

• Understanding of SRE practices, particularly around Observability, Incident Management and Blameless Postmortems.

• Experience working in an agile environment and in the use of work tracking tools such as JIRA.

Working with us

Whether you’re passionate about customer service, driven by software engineering, or called by creativity, a career with us is for you.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. We’re looking for people who truly live our values: Care, Courage and Commitment and we’ll offer you great opportunities to develop your career with us.

Advertising End Date: 14/03/2025