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Ziff Davis

Channel Account Manager

Reposted 2 Days Ago
Be an Early Applicant
Remote
2 Locations
Senior level
Remote
2 Locations
Senior level
The Channel Account Manager will drive revenue, manage enterprise customer relationships, develop sales pipelines, and ensure customer success in a hybrid account management role.
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The Opportunity:

We’re looking for an innovative and customer-centric Channel Account Manager to support and grow enterprise end-user relationships and sales in your region. You’ll be part of a high-energy, fast-paced team that thrives on impact. In this hybrid role combining account management and technical consulting, you'll work directly with enterprise customers, helping them solve complex wireless networking challenges.

This is a unique opportunity to play a key role in the success of a rapidly growing company with a global footprint.

We foster a flexible, inclusive work environment that values creativity, collaboration, and individual expression. If you’re excited about solving complex Wi-Fi networking challenges for customers and driven by customer success, we’d love to meet you.


Key Responsibilities:
  • Drive Revenue: Own and exceed regional revenue targets by expanding existing accounts and acquiring new enterprise customers.

  • Manage Relationships: Build long-term partnerships with end-users and channel partners, acting as a trusted advisor for their Wi-Fi needs.

  • Develop Pipeline: Identify and qualify opportunities, nurture leads, and guide them through the sales cycle using Salesforce.

  •  Partner Engagement: Collaborate with inside sales, marketing, and global systems integrators to close deals and drive adoption of Ekahau solutions

  • Customer Success: Ensure clients are getting maximum value from our solutions through effective onboarding, training, and ongoing support.

  • Market Intelligence: Share customer insights and competitive intelligence with product and strategy teams to inform ongoing improvements.

  • Travel: Attend client meetings, industry events, and internal team gatherings as needed.


Job Qualifications:
  • 7+ years of enterprise sales or technical account management experience, preferably in networking or Wi-Fi infrastructure.
    Proven ability to build and manage relationships with global enterprise clients (Fortune/Global 2000).

  • Strong consultative & competitive selling and solution-oriented mindset.

  • Experience working with vendors such as Cisco, HPE, Juniper, Extreme, and tier-one SIs (e.g., NTT, ATEA, Softcat, WWT, GSI’s and national integrators).

  • Excellent communication skills—able to translate complex technical concepts for various audiences and confidence to present at events.

  • Highly self-motivated with exceptional attention to detail and follow-through.

  • Ability to thrive in a fast-paced, evolving environment with minimal supervision.

  • Proficiency with CRM tools like Salesforce, PPT and other similar applications

  • Willingness to travel as needed (estimated 50%).

About Ookla 

Ookla, an Accenture company, is a global leader in connectivity intelligence that brings together the trusted expertise of Speedtest®, Downdetector®, Ekahau®, and RootMetrics® to deliver unmatched network and connectivity insights. By combining multi-source data with industry-leading expertise, we transform network performance metrics into strategic, actionable insights.

Our solutions empower service providers, enterprises, and governments with the critical data and insights needed to optimize networks, enhance digital experiences, and help close the digital divide. At the same time, we amplify the real-world experiences of individuals and businesses that rely on connectivity to work, learn, and communicate. From measuring and analyzing connectivity to driving industry innovation, Ookla helps the world stay connected.

                                                      

Our Benefits 

Ookla offers competitive salaries in addition to robust, health and wellness-focused benefits.  We are committed to work-life balance with paid time off when you need it.  

At Ookla, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.

If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Ookla is the place for you.

Compensation Range 

Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The salary compensation for this role is $120,000 - $135,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.

Ookla is an Equal Opportunity Employer. At Ookla, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal​ opportunity, and belonging.​ DEI enables us to attract and retain the best talent, regardless of background or circumstances, while​ enabling our thousands of employees worldwide to thrive​.

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