PointClickCare Logo

PointClickCare

Canada- Jr Software Engineer (SRE)

Posted 7 Days Ago
Remote or Hybrid
Hiring Remotely in Mississauga, ON
Junior
Remote or Hybrid
Hiring Remotely in Mississauga, ON
Junior
Supports critical production services, monitoring, incident response, deployment validation, observability, and reliability improvements. Develops scripts, automation, AI-powered operational tools, runbooks, and workflows to reduce operational toil. Partners with development teams on reliability best practices, operational readiness, and production system understanding while learning SRE, distributed systems, and cloud operations under mentorship.
The summary above was generated by AI

  About the Role:

As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production. 

You will work alongside experienced SREs who directly operate a small number of critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence. 

This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions. 

You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil. 

        Key Responsibilities:

       Production Engineering 

  • Support the operation of critical services owned by the SRE team. 
  • Assist in monitoring service health, availability, and performance. 
  • Participate in incident response activities under mentorship. 
  • Learn on-call practices and production operations. 
  • Assist with deployment validation and operational readiness activities. 

           Reliability Engineering & Observability

  • Support implementation of monitoring, alerting, dashboards, and observability improvements. 
  • Learn how logs, metrics, traces, and events are used to diagnose production environments. 
  • Help identify monitoring gaps and areas for improved visibility. 
  • Participate in post incident reviews and reliability improvement initiatives. 
  • Develop foundational understanding of SLIs, SLOs, and Error Budgets. 

             Automation & AI Operations 

  • Develop scripts and automation to eliminate repetitive operational work. 
  • Contribute to internally developed AI powered operational tools. 
  • Learn how AI can accelerate troubleshooting and root cause analysis. 
  • Support development of AI assisted runbooks and operational workflows. 
  • Help identify opportunities to reduce toil through software engineering and automation. 

              Engineering Enablement 

  • Partner with development teams to better understand production systems. 
  • Assist teams in adopting reliability and observability best practices. 
  • Support operational readiness reviews. 
  • Learn how reliability influences software design and architecture decisions. 

          Required Skills and Qualifications:

  • 0-2 years of experience through employment, internship, or co-op programs. 
  • Degree or diploma in Computer Science, Software Engineering, or equivalent experience. 
  • Basic programming or scripting experience. 
  • Strong problem solving skills. 
  • Curiosity and desire to learn complex systems. 
  • Effective communication and teamwork skills. 
  •  

            Preferred Qualifications:

  • Exposure to Azure cloud services. 
  • Exposure to Kubernetes or containerized applications. 
  • Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK. 
  • Interest in AI, automation, and distributed systems. 
 

Similar Jobs

An Hour Ago
Remote
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Own regional Sales Operations infrastructure for NAMER, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational cadence. Partner with Sales, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, workflow automation, and sales execution. Support organization design, onboarding, incentive programs, and channel deal registration while applying AI-enabled tools and sound business judgment.
Top Skills: Analytics ToolsArtificial IntelligenceAutomationCRMSalesforceSQLTableau
3 Days Ago
Easy Apply
Remote
Easy Apply
Senior level
Senior level
Cloud • Security • Software • Cybersecurity • Automation
Conduct advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Identify and exploit novel, systemic, and chained vulnerabilities; develop proof-of-concept exploits, testing methodologies, and research automation; assess AI attack vectors and open-source dependencies; drive remediation and security improvements; advise engineering teams, contribute to roadmaps, mentor researchers, and share findings with the security community.
Top Skills: Duo Agent PlatformGitlabGitlab DuoGoPythonRubyRustTypescript
3 Days Ago
Easy Apply
Remote
Easy Apply
Expert/Leader
Expert/Leader
Cloud • Security • Software • Cybersecurity • Automation
Conducts advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Responsibilities include discovering and exploiting systemic vulnerabilities, penetration testing, developing proof-of-concept exploits, researching AI and agentic security threats, building automated research tooling, coordinating remediation, mentoring security professionals, and communicating findings to engineering and security communities.
Top Skills: Ai FrameworksDevsecopsDuo Agent PlatformGitlabGitlab Duo ChatGoPythonRubyRustTypescript

What you need to know about the Melbourne Tech Scene

Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account