Business Support Administration

Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.

At HCA, our Health Solutions group supports a diverse range of clinical services, connecting doctors and allied health professionals with rewarding roles across healthcare settings throughout Australia. We are seeking two Administration & Operations Coordinators to join our team, providing critical operational support across our Health Solutions services and ensuring seamless, high-quality support for clinicians, clients, and internal stakeholders.

In this fast-paced positions, you will help keep systems, billing, compliance, and service coordination running smoothly, contributing to the broader success and efficiency of the Health Solutions group and driving excellence in care delivery and operational performance.

Whilst both of these roles are based at our Melbourne head office, one will have some initial onboarding in Mornington; candidates located in Melbourne’s south-east may find this particularly convenient.

In this role, you will provide operational support/admin across a variety of clinical services. Including:

• Collating and approving timesheets and liaising with payroll providers
• Preparing supplier invoices and supporting client billing processes
• Coordinating referrals and maintaining accurate client and Medicare records
• Supporting clinician rostering and scheduling activities
• Preparing operational reports to support decision-making and performance monitoring
• Contributing to process improvement initiatives to enhance efficiency and outcomes
• Supporting compliance and back-office processes to ensure smooth service delivery

Let’s talk about you

You are an organised and reliable administration or business support professional who enjoys working in a busy environment with multiple systems and stakeholders.

You have experience in administration, operations support, or customer service, and are comfortable handling tasks such as billing, compliance, and data management.

You communicate clearly by phone and email, can prioritise competing tasks, and take pride in helping your team and operations run smoothly.

While experience in healthcare, recruitment, or aged care is a plus, we also value familiarity with timesheets, invoicing, Medicare, or compliance processes, and an interest in finding ways to improve how things work.

Bring your passion to HCA and be rewarded with:

• Be part of a well-respected Australian based organisation of more than 3,000 employees!
• Discounted BUPA Private Health Insurance – 7%!
• Extra leave entitlements including Birthday Leave and Work Life Leave.
• Birthday Leave – this is your paid, special day off to celebrate, relax and make the most of your birthday!
• Be part of a respected national organisation with more than 3,000 employees.

If you have any questions, please contact Dimitri Maras on [email protected].

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.