Business Operations and Reporting Manager

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

A bit about your role

The Business Operations & Reporting Manager – Network Engineering plays a pivotal role in enabling strategic alignment and operational excellence across the Network Engineering leadership team. Reporting to the Executive Manager – Portfolio Governance, Improve & Transform and working closely with the EGM of Network Engineering, this role is responsible for producing clear, data-driven executive reports and narratives that translate complex technical input into actionable insights.

The role supports leadership routines through meeting coordination, action tracking, and operational follow-through, fostering collaboration and accountability across the function. With strong stakeholder engagement across senior leaders, technical SMEs, and data analysts, the manager ensures consistent messaging, drives continuous improvement in reporting standards, and contributes to governance and transformation initiatives in a dynamic, technology-led environment.

A bit about you

The ideal candidate holds a bachelor’s degree in Business, Communications, Engineering, Information Technology, or a related field, with experience in business operations, executive reporting, and leadership support. They have a proven track record of working with senior leaders and cross-functional teams, particularly in technical or engineering environments, and excel at translating complex input into clear, actionable insights. Highly skilled in stakeholder engagement, structured reporting, and meeting facilitation, they bring strong communication, planning, and organisational capabilities.

Adaptable and proactive, they thrive in dynamic, hybrid settings, balancing competing priorities with confidence and delivering high-quality outputs that support strategic decision-making and operational alignment. Familiarity with the Australian telecommunications industry is beneficial, though a strong ability to learn and collaborate is essential.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Wednesday 1st October 2025.

To be eligible for this role, you must have full working rights in Australia.