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Job Description:
About us:
Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.
About role
At Ingram Micro, we’re looking for a confident, analytical, and proactive Business & Logistics Operations Analyst to join our Retail division in Melbourne.
This role will be the right-hand to our Operations Manager, driving cost efficiency and delivering insights that inform critical decisions across transport, finance, and vendor/customer operations. This is a broad and high-impact role that combines commercial analytics, logistics operations, project support, and stakeholder engagement. You’ll be responsible for demand forecasting, transport cost modelling, financial tracking, customer/vendor reporting, and leading data-driven insights that inform decision-making.
Role Responsibilities
- Deliver clear, data-driven insights through confident analysis and presentations to internal stakeholders, customers, and vendors
- Forecast and validate weekly/monthly demand, tracking variances and identifying trends that impact operations
- Drive continuous improvement across transport, warehousing, and logistics through cost-to-serve and process analysis
- Partner with finance on monthly cost tracking, freight accruals, and return rate analysis
- Lead vendor allocation strategies, product launches, and stock release planning
- Identify and address supply chain inefficiencies through actionable recommendations
- Prepare and deliver reports using Excel, PowerPoint, SAP, and BI tools — Power BI a bonus
- Manage cross-functional projects in a fast-paced, collaborative environment
Role Requirement
- Proven experience in an analyst, logistics, or commercial operations role
- Strong data presentation skills – you can communicate the “why” behind the numbers
- High proficiency in Excel and PowerPoint; SAP and BI (Power BI, CVP, HPCM) a plus
- Understanding of transport, logistics, or supply chain analytics
- Financial acumen – confident with accruals, cost tracking, and return ratios
- Proactive and independent – you own your work, spot problems early, and drive change
- Comfortable engaging with stakeholders from customers to senior leaders
- Ability to challenge constructively, offer differing opinions, and present recommendations
- Strong attention to detail, planning, and organisation
- Bachelor’s degree in Logistics, Supply Chain, Business, or related field (preferred)
What’s On Offer
Your growth is our priority. Access to LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.
At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:
- Genuine Career Progression Opportunities
- Hybrid Working Environment
- Training & Development
- Competitive Remuneration Package
- Staff Purchase Policy and a generous Benefits Scheme
Ingram Micro is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
At Ingram Micro, we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.
If you're ready to make a significant impact in driving sales growth, then we welcome you to apply for the role. Join us and be part of a company that is shaping the future of the ICT industry.
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