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About the Role
We are hiring a Business Control Manager to join our Compliance team at Chime, where you will be responsible for strengthening the first line of defense by partnering with business units to ensure they operate in compliance with all applicable regulatory requirements and internal policies. You will oversee the development, implementation, and maintenance of robust compliance and control frameworks that support effective risk management across Chime. As a key player in our compliance team, you will support various departments, including product, marketing, legal, and operations, to ensure our business practices align with regulatory standards and best practices.
The Business Control Manager will also monitor the evolving regulatory landscape and advise on control enhancements to existing products and services, ensuring they remain compliant, fair, and responsible as we continue to scale. This role provides an exciting opportunity to directly influence the compliance strategy within a growing company that values innovation and consumer protection.
The base salary for this role will range from $103,680.00 - $144,000.00, depending on experience and location. Full-time employees are eligible for a bonus, competitive equity package, and benefits. The actual salary offered may vary depending on your location, skills, qualifications, and experience.
In This Role, You Can Expect To:
- Play a key role in the creation, enhancement, and ongoing execution of the business unit’s control frameworks and policy development to ensure compliance with applicable laws and regulations.
- Develop, monitor, and test preventative and detective controls with a robust QA program to align with regulatory requirements.
- Stay abreast of changes in the regulatory landscape (e.g., EFTA, TILA, UDAAP) and advise business units on necessary changes to policies, products, and practices to remain compliant.
- Perform ongoing reviews of marketing, consumer complaints, and disclosures to identify compliance risks. Collaborate with internal stakeholders to develop and implement corrective actions where necessary.
- Establish and maintain strong relationships with internal stakeholders and external stakeholders to ensure seamless compliance processes and to address emerging regulatory issues.
- Provide ongoing training to internal teams on compliance standards and best practices, fostering a culture of compliance across the organization.
- Prepare and maintain accurate records of compliance activities, regulatory changes, and risk mitigation efforts. Regularly report on the effectiveness of compliance controls to senior management.
To Thrive in This Role, You Have:
- 5+ years of experience in regulatory compliance, risk management, or internal controls within the financial services or fintech sector. At least 3+ years of experience working in consumer protection laws, including Reg Z, Reg E, UDAAP, or similar regulations.
- Strong understanding of key consumer protection regulations, including but not limited to EFTA, TILA, UDAAP, and other financial regulatory frameworks.
- Demonstrated ability to advise product, marketing, engineering, risk, and operations teams on compliance issues related to consumer protection, fair lending, and regulatory risk.
- Strong analytical skills, with the ability to identify risks, perform detailed reviews, and develop actionable solutions to mitigate compliance issues.
- Excellent verbal and written communication skills, with the ability to effectively communicate complex regulatory concepts to non-technical stakeholders and influence decision-making.
- Experience independently executing quality, timely compliance management system components.
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that basic banking services should be helpful, transparent, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer
- 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
- 💻 Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit
- 💰 Competitive salary based on experience
- ✨ 401k match plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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