MMS is embarking on a major multi‑year technology transformation, rebuilding the core digital foundations that power some of Australia’s most recognised employee benefits and salary packaging brands. We’re modernising our platforms end‑to‑end and shifting to cloud‑native, scalable, event‑driven architectures that will set the business up for the future.
Here’s how you will make a difference in this role…
As a Business Analyst you will be accountable for leading the elicitation, analysis, and comprehensive documentation of complex business and technical requirements across multiple workstreams.
You will collaborate closely with Product Owners, Solution Architects, Strategy Leads, and delivery teams to ensure that the program backlog is robust, prioritized, and fully aligned with strategic objectives and the envisioned transformative end state for our business.
At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:
- Translate business needs into actionable technical specifications
- Lead the capture and refinement of business and technical requirements across workstreams
- Develop clear, testable acceptance criteria aligned to business outcomes and solution scope.
- Document current and future state processes to support solution design.
- Identify opportunities for process improvement and automation.
- Support integration design across platforms and third-party system, and ensure data quality and governance standards are met.
- Maintain clear and structured documentation of requirements, processes, and data flows.
- Identify and escalate requirement-related risks and issues.
To be considered for this role you will have:
- Relevant tertiary qualifications
- A blend of business acumen, technical expertise, and advanced stakeholder engagement capabilities.
- Proven ability in bridging the divide between strategic business vision and effective technical execution throughout the ongoing transformation process.
- PRINCE2, PMBOK, or Agile/Scrum certifications – for understanding delivery frameworks
- Experience with Jira, Confluence, Azure Devops, and process modelling platforms.
- A background in financial services or regulated environments
- Certified Business Analysis Professional (CBAP) or Certification of Capability in Business Analysis (CCBA) – IIBA
What we can offer you:
Novated leasing benefits and discounts
12 weeks paid parental leave and access to our Parents Portal
Comprehensive learning and development opportunities to support your career growth
Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
Top Skills
McMillan Shakespeare Melbourne, Victoria, AUS Office
Melbourne Central Tower, Level 21, 360 Elizabeth Street, Melbourne, Victoria , Australia, 3000
