Business Analyst

Our business analysts play a pivotal role in driving our continued growth and success. Focused on continuous innovation, they proactively identify opportunities and help bring strategic initiatives to life—improving customer experience, efficiency, and productivity.

Partner within a specialist project team to deliver high-impact initiatives across growth, pricing, customer experience, regulatory and compliance, and product and process improvement. Actively lead and influence squad members and peers through strong cross-business collaboration—identifying and initiating opportunities, driving issue resolution, and fostering a culture of accountability to consistently deliver measurable results.

Let’s look at some key responsibilities:

• Work closely with the Product and Development teams to help prioritise and manage requirements

• Facilitate workshops with stakeholders to elicit, analyse and validate business processes, systems, and requirements

• Working closely with CX and UX to ensure the solution delivers best possible customer experience

• Maintaining the requirement repository with business rules and necessary process maps in Confluence

• Creating and maintaining user stories and acceptance criteria in JIRA

• Presenting information using visualisation techniques (e.g. process map, journey map, personas)

• Providing support to Product and Tech at discovery stage such as creating hypothesis using lean canvas, product roadmap, high level requirements/epics/features, technical feasibility

• Acting as a liaison between technical teams and business teams/end-users, by translating technical terminology through simple oral and visual techniques and tools;

Ideally, we're looking for the following: 
Let’s look at you:

• Business Analysis experience in a complex business domain, fintech, or fast growing fin services

• Experience working as a Waterfall and Agile Business Analyst in a cross-functional Digital squad

• Understanding of Waterfall and Agile delivery (Scrum and/or Kanban)

• Excellent communicator with the ability to translate data into actionable insights

• Strong stakeholder management skills such as influence, negotiation and conflict resolution skills

• Experience using Confluence and JIRA.

• Knowledge of Process mapping using BPMN 2.0

• Credit Card and Loan Origination expertise

•  Some Financial Services / FinTech Industry experience preferred

• Industry certification in Agile (e.g. SCRUM)

• Industry certification in Business Analysis (e.g. CBAP)
   

Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident you’d be a good fit, we’d love to hear from you!

• Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days

•  Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave

• Yearly salary reviews.

Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, pursue excellence, win together and create tomorrow

Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.