What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
Q2 is seeking a Business Analyst for our Integrated Services Engagement Team. The Business Analysts (BAs) are key facilitators between business stakeholders and development teams. As the primary point of contact for gathering and defining business, technical, and functional requirements, BAs contribute to the successful execution of projects. This role requires close collaboration across internal clients to drive impactful solutions. The ideal candidate will thrive in a dynamic environment, guiding project delivery while ensuring alignment with client goals and internal processes.
RESPONSIBILITIES:
Create diagrams and prototypes when necessary to effectively communicate and clarify requirements for both stakeholders and development teams.
Lead internal and external requirements review meetings to ensure mutual understanding and agreement on project objectives.
Collaborate with developers and testers to ensure client requirements are accurately translated into functional and technical specifications.
Provide timely and clear updates on requirements status, including identifying potential roadblocks, risks, and proposing mitigation strategies.
Gather detailed specifications from clients and third-party vendors, ensuring alignment with business goals and technical feasibility.
Utilize Jira to implement and maintain standardized templates for requirements across all Integrated Services programs.
Ensure consistency in requirements documentation and communications, maintaining detailed records and artifacts.
Uphold all relevant security, confidentiality, availability, compliance, and privacy standards, ensuring adherence to policies and controls.
Lead discussions with clients to elicit, document, and guide project requirements and workflows, ensuring they are well-understood and actionable.
As needed - pull logs, use SQL, and perform data analysis for requirements and triage.
Develop and present use cases, report specifications, and other project deliverables for client and development team approval.
Oversight for bug issue/defects triage.
EXPERIENCE AND KNOWLEDGE:
- Typically requires a Bachelor’s degree in business or project management and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
- Excellent communication skills
- Financial Industry experience with in-depth banking knowledge
- Good interpersonal skills
- Strong analytical and problem-solving skills
- Motivated by providing excellent Customer Service
- Passion for technology
- Desire to join a winning team, prove yourself, and ramp up quickly
- Experience contributing in an Agile development environment
- Familiarity with a Atlassian product suites, Confluence and Jira
- Experience with Lucid Chart, Miro, Figma or equivalent software
- Informal or academic experience with software development
- Ability to translate business requirements into technical requirements
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements
