Business Analyst

Come shape the future of education with us.

Griddle is a catalyst in education, enabling schools to offer a more personalised, engaging, and effective learning journey for every student. At Griddle, we want to revolutionise the educational experience by providing advanced timetabling solutions for our schools. 

As a component of Compass' school management ecosystem, which is currently utilised in more than 3,000 schools throughout Australia and beyond, we are supported by a team of over 200 members within Compass, providing innovative school management solutions on a global scale.

We love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

About the Role & Team

We’re looking for a passionate individual to join our Griddle team as a Business Analyst. Reporting to our Griddle Head of Product, this role will collaborate with various internal and external stakeholders to help define technical business requirements ensuring our schools have a smooth and a successful introduction to Griddle, while also assisting our engineers in building our platform to suit a range of school and jurisdictional requirements.

You will also:

• Translate our Figma designs and working documents to Jira cards for our engineers. 
• Work with internal product and delivery teams to ensure the right customer problems are front and centre.
• Monitor, track and report on the status of key deliverables to ensure outcomes and goals are met.
• Monitor progress to ensure that the solutions are being implemented according to plan, and make adjustments as necessary.
• Review technical and compliance specifications to ensure that we meet all jurisdictional requirements and propose solutions to resolve any challenges supporting new market growth.

About You

You will have:

• Experience working in business / technical analysis, working with both simple and complex problems.
• Critical thinking - The ability to understand and analyse customer problems, find solutions, drive outcomes and work collaboratively with others to solve business challenges.
• Excellent communication skills - Requirement gathering is a key part of the role, so being able to ask the right questions and understand the information received is very important.
• Proven documentation and writing skills - The ability to create documents such as use cases and business requirement documents.
• A passion for problem solving - The ability to create simple solutions to complex problems.
• A background in software engineering would be beneficial for grasping the development concepts associated with some core modules. It is also important to have a practical understanding of development processes, procedures, limitations, challenges, and agile methodologies such as Scrum and Kanban.

What’s in it for you?

• We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment.
• A flexible working culture.
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers.
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support.

It is a really exciting time to join Compass. We are growing and need people who want to grow with us. 

We value individuals who are self-motivated, adaptable, and eager to contribute to the success of our company. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• A valid Employee Working With Children Check & National Police Check.
• Verification of unrestricted work rights in Australia, e.g. citizenship, passport, or birth certificate.