Role Overview
As a Business Analyst for Cybersecurity
Programs, you will play a critical role in delivering complex technical
integration projects that achieve business objectives, customer outcomes, and
operational excellence. You will combine strong business analysis capabilities
with technical awareness across ICT infrastructure, networks, cloud
technologies, and cybersecurity solutions to ensure successful project
execution within scope, budget, and timelines.
You will translate complex technical and
security requirements into practical delivery artefacts, drive stakeholder
engagement, manage risks and dependencies, and contribute to continuous
improvement initiatives that enhance customer experience and business
performance.
Key Responsibilities
Area
Focus
Technical & Cyber Project Delivery
Analyse and coordinate requirements
across ICT infrastructure, network, cloud and cybersecurity components; deliver on time, within budget and aligned to business outcomes;
apply awareness of WAN, LAN, Cloud, Security and enterprise connectivity;
support project plans, schedules, milestones, dependencies and resourcing.
Stakeholder & Communication
Management
Translate complex technical &
security architectures into clear business language; engage customers,
vendors, delivery teams, engineers and senior stakeholders; facilitate
workshops, status meetings and technical discussions to drive solutions and
decisions.
Risk, Issue & Change Management
Proactively identify project risks,
issues and dependencies and support mitigations; escalate delivery concerns,
scope variations and technical constraints; support change management and
governance processes across the lifecycle.
Technical Guidance & Solution
Enablement
Support solution design, integration
planning and deployment activities; translate functional, business and security/compliance requirements into technical implementation plans; collaborate with
engineering, security and architecture teams.
Continuous Improvement &
Innovation
Contribute to operational improvements
enhancing delivery capability and customer experience; identify opportunities
to improve BA methodologies and frameworks; maintain awareness of emerging
ICT and cybersecurity trends and best practices.
Required Skills & Experience
- Technical
Skills: Strong understanding of ICT infrastructure,
enterprise networks, cloud technologies and cybersecurity controls;
experience supporting projects involving WAN/LAN, cloud platforms,
network integrations, infrastructure transformations, security and
connectivity services; knowledge of technical architecture and systems
integration principles.
- BA
& Project Delivery Skills: Proven
experience on large, complex technical/cyber projects; strong
understanding of Agile and Waterfall methodologies; experience with Jira, Confluence and MS Project; ability to support budgets,
schedules and project reporting; expertise in requirements elicitation,
user stories, process flows and traceability.
- Stakeholder
& Leadership Skills: Exceptional communication and stakeholder
engagement; strong influencing, negotiation and decision-support
capabilities; ability to work collaboratively across technical, security
and business teams; demonstrated leadership in cross-functional project
environments.
Core Competencies
Agile Methodology • Waterfall Delivery •
Requirements Analysis • Budget Management • Business Partnering • Change
Management • Commercial Acumen • Communication & Influential Communication
• Customer Centricity • Decision Making • Group Problem Solving • Innovation
& Continuous Improvement • Leadership • Risk Management • Stakeholder
Management • Cybersecurity Awareness
Preferred Experience
- Experience
within telecommunications, enterprise ICT or large-scale infrastructure
environments.
- Exposure
to cybersecurity, enterprise transformation and integration programs.
- Relevant
certifications in Business Analysis (CBAP/IIBA), Project Management,
Agile, Cloud, Networking or Cybersecurity are highly regarded.
Success Measures
- Successful
delivery of technical/cyber projects within agreed timelines and budgets.
- Stakeholder
satisfaction and customer outcomes.
- Effective
risk and issue management.
- Contribution
to operational improvements and innovation initiatives.
- Strong
collaboration across technical, security and business teams.
