BOTTEGA VENETA Client Advisor

Summary

Job Description

We are currently seeking a Client Advisor who will report to the Store Manager as part  of our dynamic team in Malaysia.

How you will contribute:

• Achieving monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta way to sell
• Deliver a memorable retail experience through: initial contact (body language and greeting), assessing the client's needs, make the client dream (romance the product), offering excellent after sales service/follow up
• Learn from Store Manager and store team how to maximize business opportunities     
• Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.
• Perform with energy, is proactive, does not give up and actively researches ways to improve results/solve problems.
• Collect the feedbacks from customers on the collection and provide them to the Store Manager
• Gather information on competitor activity, visiting competitors, read editorials, magazines etc
• Contribute to team work, adapts to different personalities, is flexible, seeks support from and provides support to colleagues
• Ensure interior and exterior of store is maintained to company standards

Who you are:

• Minimum 2 years relevant experience in the luxury retail industry
• Possess initiative, meticulous and details oriented
• Demonstrate enthusiasm and exhibit passion for the brand and retail industry
• Able to work independently with minimum supervision and guidance
• Prior working experience in the luxury industry preferred but not mandatory
• Ability to communicate in English & Chinese
• Team player with ability to perform in fast pace environment

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibility to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
 

Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to changing world. As an Equal Opportunity Employer we welcome and consider applications form all  qualified candidates, regardless of their background. 

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